Tolulope Fadipe

A Detail-oriented Data Administrator with a strong foundation in information governance, data protection and compliance (GDPR), access and records management, and IT systems support. Experienced in maintaining accurate databases, applying organisational security policies, and ensuring sensitive information is handled and shared safely. Confident investigating and resolving data and system issues, producing clear reports and recommendations, and communicating technical information to colleagues in a clear and supportive way.

Proficient across Microsoft 365 (Excel, Word, Outlook, Access) with excellent attention to detail, strong problem-solving skills, and a proactive commitment to learning new systems, processes and emerging technologies.

Digital Marketer - Bezaleel Solutions

(2025-02)

• Planned and managed social media marketing campaigns
• Created marketing content, graphics and promotional materials
• Updated website content and implemented basic SEO improvements
• Monitored campaign performance and prepared analytics reports
• Supported lead generation through email marketing and online advertising.

Adminstrative Officer - My Own Tutor Online Academy Services UK

(2023-09 - 2025-02)

• Maintained accurate databases and records, ensuring data integrity and consistency across systems.
• Performed data validation and applied data protection controls to ensure GDPR and organisational compliance.
• Produced clear reports and recommendations using Microsoft Excel to support management decision-making.
• Managed user access to records and systems, reviewing permissions to ensure information was only available to authorised staff.
• Applied organisational security policies and information governance procedures to protect systems and sensitive data.
• Monitored records and data for discrepancies or irregularities, investigating and resolving issues promptly and escalating where necessary.
• Managed electronic filing and document control in line with data retention and compliance requirements.
• Supported stakeholders and colleagues through clear communication and excellent administrative support, explaining processes and issues in a straightforward way.

Administrative Officer - Elconnect Concept Limited

(2014-03 - 2019-06)

• Managing contracts and service providers such as cleaning agency and Security technology
• Train new employees in the company’s customer service policies procedures and best practices.
• Organizes and oversees the schedules and work of assigned staff.
• Conducts performance evaluations that are timely and constructive.
• Assists with budget preparation for the Customer Service department
• Identifies opportunities to update or improve customer service procedures and make recommendations to the Director of Customer Services or other appropriate staff
• Handling all incoming customer queries and questions as well as providing the appropriate service and information or referring clients to another department.
• Resolving customer complaints and Adhering to a company’s policies and procedures at all times when assisting customers.

Credit Officer - Better Life Loan Support Centre

(2009-04 - 2014-02)

• Identifying and assisting clients with their loan assessment and offers.
• Obtaining and compiling copies of applicant’s credit histories, financial statements, and other financial information.
• Reviewing and updating loan files and credit documentation.
• Assessing the financial position and credibility of customers seeking loans.

IT Rep - Gateway ICT Limited

(2008-03 - 2009-03)

• National Youth Service Corp
• Assembly of Computer systems and Laptops
• Maintenance and Repair of Computer systems and Laptops
• Sales of Computer and its Accessories
• Carry out duties and responsibilities in accordance with the NYSC requirement

MSc - Project Management - University of Hertfordshire (2023-09 - 2024-09)

MBA - Human Resources - Ladoke Akintola University, Ogbomoso Oyo State (2016-09 - 2019-02)

HND - Electronics Telecommunication Eng - Federal Polytechnic Ede, Osun State (2005-09 - 2007-12)

ND - Electrical Electronics Eng.

• Federal Polytechnic Ede , Osun State (2001-09 - 2003-12)