8+ Years of Working Experience including a Supervisor Role, Trained Videographer & Editor
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Cineworld / Starbucks - Marina Square, Brighton, BN2 5UF
Till operation - a confident understanding of cash & card transactions, swaps & refunds, and satisfying customers keeping within the company standards and working at a quick pace.
In depth practice on how to keep the cinema up to the appropriate sanitisation standards, including the customer and staff areas with an understanding of chemical safety.
Vast understanding of inclusivity, knowing to make every customers experience worth while including those who may need particular attention.
Executed multiple security checks throughout each film, keeping up the standards set by the cinema to ensure every customer has a comfortable and enjoyable experience.
Cooked and prepared food items for customers, ensuring appropriate temperatures and hygiene standards.
Through understanding of barista training after multiple shifts with the conjoined Starbucks, i.e preparing hot & cold drinks and understanding customer allergies.
WHSmith - 37 London Road, Brighton, BN1 4JB
Supervisor- After a year of service, my responsibilities grew, including preforming the necessary tasks it took to open & close the store, as well as running the shift while the manager was away. Other responsibilities included managing the staff, completing the weekly safe cash ups, and training new employees.
Customer assistance, recommending products they need to increase transaction value and customer satisfaction.
Store control during busy periods, keeping the crowd calm to fulfil customer demands. Including dealing with difficult situations.
Maintained knowledge of current promotions, refund guidelines, and payment policies, providing reliable customer advice.
T&J Fire Systems Limited - 1 Chestnut Way CO5 0NX
Basic understanding on the installation of fire alarm systems including testing and maintenance.
Working for high profile clientele including Harrods, London and The Royal Pavilion, Aldershot, keeping a professional standard around staff, ensuring they could continue their work without any disruptions from us.
Maintaining an efficient working standing during unsociable hours.
Perrywood Garden Centre - Kelvedon Road, Tiptree, Essex, CO5 9SX
Rated the 3rd best garden centre in the UK, Perrywood planted high caliber standards within me early on.
My responsibilities including gardening, planting and plotting small plants and trees, assisting the other gardeners, while also maintaining a safe environment in the car park, helping move goods into customers cars and collecting trolleys & carts.
Working under Covid-19 parameters and making sure customers followed them to make a safe and comfortable in-store experience.
BA(Hons) in Film – University Of Brighton (2020-2023)
Diploma in Film Television and Creative Media – Colchester Institute (2018– 2020)
