Toni Conroy

Reliable and hard-working cleaner with experience in retail and hospitality environments including Lidl, TGI Fridays and Morrisons. Experienced in maintaining high standards of cleanliness, hygiene and safety in busy workplaces. Known for being punctual, dependable and proactive, with a strong eye for detail and the ability to work independently or as part of a team.

Comfortable following cleaning schedules and health and safety procedures, while also stepping up to support colleagues and help maintain smooth day-to-day operations.

Cleaner at Lidl (2024-06 – Present)

Carrying out daily cleaning routines across the store including shop floor, warehouse and bakery areas.

• Carrying out daily cleaning routines across the store including shop floor, warehouse and bakery areas
• Completing litter picking in the car park and maintaining trolley bays
• Cleaning glass doors, shelving and high-traffic areas to maintain store presentation
• Operating floor cleaning machinery safely and effectively
• Maintaining customer and staff toilet facilities to high hygiene standards
• Removing labels, tape and debris from floors to ensure safety and cleanliness
• Following and signing off daily cleaning checklists

Cleaner at TGI Fridays (2022-07 – 2024-06)

Maintaining high cleanliness standards across restaurant areas before opening.

• Maintaining high cleanliness standards across restaurant areas before opening
• Cleaning customer and staff toilets to strict hygiene standards
• Hoovering, sweeping and mopping restaurant floors and seating areas
• Cleaning internal and external glass surfaces
• Preparing outdoor seating areas for customers
• Supporting kitchen staff with dishwashing and cleaning grills before service
• Ensuring all areas were ready for safe and efficient customer service

Housekeeper at Morrisons (2021-09 – 2022-06)

Cleaning store areas including shop floor, petrol station and entrances.

• Cleaning store areas including shop floor, petrol station and entrances
• Sanitising touchpoints and high-traffic areas to maintain hygiene standards
• Responding quickly to spillages and safety hazards on the shop floor
• Maintaining customer and colleague toilet facilities
• Following store cleaning schedules and signing off completed tasks
• Managing waste bins both inside and outside the store

Customer Service Representative at Adecco (2018-04 – 2020-11)

Handling customer enquiries and resolving issues professionally.

• Handling customer enquiries and resolving issues professionally
• Managing sensitive information accurately using internal systems
• Working to strict procedures and performance targets
• Maintaining a professional and positive attitude in a fast-paced environment

E-commerce & Photography Assistant at Abakhan Fabrics, Liverpool (2016-08 – 2017-06)

Assisting with product photography and image editing.

• Assisting with product photography and image editing
• Uploading product images to the company website
• Supporting stock management and product displays
• Administrative support and supplier communication

Customer Service Assistant at McDonald's, Liverpool (2010-03 – 2015-12)

Maintaining high cleanliness standards across restaurant areas.

• Maintaining high cleanliness standards across restaurant areas
• Cleaning customer areas, floors and staff facilities
• Working in a fast-paced team environment
• Supporting food preparation and customer service operations
• Awarded 'Employee of the Month' for strong performance

BA in Photography – University of Bolton (2013 – 2016)

Art & Design Foundation Course in Art & Design – Knowsley College (2010 – 2013)

GCSEs in General Education – Brookfield High School (2003 – 2008)