Tony Lee Fowler

Experienced Team Leader & Venue Manager with 20+ years of success managing multi-site operations across education, childcare, sports, and facilities management sectors. Proven ability to drive business performance, improve profitability, and lead large, diverse teams in fast-paced, service-driven environments. Strong background in strategic planning, budget control, revenue growth, and operational transformation, consistently turning underperforming sites into high-performing operations.

Expert in stakeholder management, compliance, safeguarding, and delivering high standards of service quality across multiple locations. Entrepreneurial and results-driven leader with a history of turning around underperforming sites, improving service delivery, and delivering measurable profitability and efficiency improvements, seeking opportunities as an Area Manager or General Manager.

Assistant Camp Manager - Supercamps

(2026-05)

• Ensured that all age groups were properly staffed and had activities ready to go.
• Ensured safeguarding policy was enforced and supported staff when needed.
• Conducted equipment audits before, during and after camp finishes.
• Help with the setup and pack down of the camp area.
• Assist the Camp and regional managers with operational duties and camp facilities.

Enhanced Team Leader & Venue Manager - Schoolsplus Limited - Chelsea

(2023-08 - 2026-04)

• Developed and optimized staff schedules for 10+ team members, improving shift coverage efficiency and reducing conflict scheduling by 20%.
• Coordinated as the primary liaison between Marlborough Primary School, Schoolsplus Head Office, and onsite teams, streamlining communication and improving operational response time by 25%.
• Managed 50+ monthly client bookings, ensuring high service quality while resolving conflicts and maintaining a 95%+ client satisfaction rate.
• Led onsite teams by enforcing discipline and guiding staff during high-pressure situations, contributing to a 30% reduction in incident escalations.
• Administered safeguarding protocols as the main safeguarding officer, handling 100% of child protection concerns in compliance with regulations and zero reported breaches.
• Trained and mentored new and existing staff, improving team performance and reducing onboarding time by 15%.
• Monitored facilities and ensured full compliance with health, safety, and security standards, maintaining 100% audit readiness.
• Communicated operational updates and scheduling changes, enhancing team coordination and reducing miscommunication issues by 20%.
• Collaborated with HR and Marketing teams by providing payroll inputs, supporting branding efforts, and contributing to market research initiatives that improved local engagement.

Centre Manager & Operations Assistant - Kg Doodles

(2022-01 - 2023-05)

• Directed daily operations of breakfast and after-school clubs, ensuring seamless workflows and delivering high-quality experiences for 30+ children and staff.
• Managed and coordinated a team of 8–12 staff members, optimizing shift schedules, delegating tasks, and improving team productivity by 20%.
• Monitored and documented developmental progress for 15 KS1 children, producing weekly ORBS reports to track learning, behavior, and social growth.
• Oversaw administrative functions including bookkeeping, database management, recruitment support, and staff records, enhancing operational efficiency by 25%.
• Planned and controlled inventory and procurement, ensuring 100% availability of food supplies, educational materials, and resources.
• Designed and implemented engaging educational and recreational activities, improving child participation and engagement by 30%.
• Audited equipment, resources, and food standards, ensuring full compliance with health, safety, and safeguarding regulations with zero compliance issues.
• Evaluated staff performance and mentored team members through regular observations and feedback, boosting team effectiveness and service quality.

Senior Playworker & Deputy Manager - Superkids Club

(2021-12 - 2022-09)

• Designed and delivered age-appropriate educational and recreational activities for 25+ KS1 & KS2 children, enhancing creativity, learning, and social development.
• Monitored and tracked progress as a key worker for assigned children, maintaining detailed observation records and providing tailored support to improve individual outcomes.
• Introduced innovative sports and recreational programs, increasing child participation and engagement by 30%.
• Managed group behavior by implementing structured routines and positive reinforcement strategies, creating a safe and inclusive environment with reduced behavioral incidents.
• Supported staff supervision by assisting in onboarding, training, and mentoring of new team members and volunteers, improving team capability and consistency.
• Built and maintained strong relationships with children, parents, and staff, ensuring clear communication and contributing to high satisfaction and trust levels.

Cover Manager & Activity Instructor - Junior Adventures Group

(2019-11 - 2021-12)

• Delivered sports coaching and recreational programs to 50+ primary school children across multiple sites, enhancing physical activity and engagement.
• Stepped in as Cover Manager across multiple locations, overseeing staff, schedules, and daily operations to maintain consistent service standards.
• Supervised and evaluated staff performance, providing coaching and guidance to ensure compliance with safeguarding, company policies, and health & safety regulations.
• Resolved operational challenges at underperforming sites by addressing behavioral issues, staff shortages, and low attendance, improving site stability and participation rates.
• Designed and implemented age-appropriate activity plans, boosting engagement and teamwork by 25% across diverse groups.

Professional Diploma - Early Childhood Development - Shaw Academy (2021)

Professional Diploma - Leadership & Management - Shaw Academy (2021)

Professional Diploma - Business Management & Entrepreneurship - Alison Education (2023)

Professional Diploma - Administrative Procedures & Office Support - Alison Education (2023)

Recruitment Consultant Certification - Recruitment - Alison Education (2023)

Facilities Management Certification - Facilities Management - Alison Education (2025)

Security Guarding, CCTV Monitoring & Door Supervision - Security - Alison Education (2025)

Diploma - Operations Management - Alison Education (2026-03)

Diploma - Managing Early Child Daycare Education Centre (ECEC) - Alison Education (2026-04)

Certificate - Childcare & EYFS - Alison Education (2026-04)

COSHH (Control of Substances Hazardous to Health) - Health & Safety - Alison Education (2026-04)

Pediatric First Aid certificate - First Aid - Alison Education (2026-04)

Level 3 Diploma - HR & Recruitment - John's Academy (2022)

Level 3 Diploma - Nannying & Childcare - John's Academy (2026-04)

Level 3 Certificate - Designated Safeguarding Lead - High Speed Training (2026)

Level 2 Certificate - Food Hygiene & Safety - High Speed Training (2024)

Fire Warden Training - Fire Safety - High Speed Training (2023)

Interviewing Skills Certification - HR - High Speed Training (2022)

Bookkeeping for Small Business - Accounting - High Speed Training (2022)

Performance Appraisal Training - HR - High Speed Training (2022)

Employment Law Certification - Law - High Speed Training (2022)

NVQ Level 1 - Sport & Leisure - Southwark & Lewisham College (2006)

NVQ Level 2 - Activity Leadership - Southwark & Lewisham College (2007)

BTEC Level 1 - IT at Work - Southwark & Lewisham College (2008)

Database Software - IT - Southwark & Lewisham College (2009)

Support Teaching & Learning in Schools (STLS Level 2) - Education - Southwark & Lewisham College (2012)