UX/UI Designer at Ernst & Young (EY) (2023-03 – 2025-12)
- Worked on improving the design of a people and organisation web application, which helped increase user adoption by 90%
- Collaborated closely with product managers and developers in agile sprints to make sure the product met business and user needs
- Conducted comprehensive mixed-methods UX research (qualitative & quantitative) alongside in-house UX researchers to inform product direction
- Ensured the product followed WCAG 2.1 accessibility standards, particularly focusing on inclusive design
UX/UI Designer at Hyreo (2022-05 – 2023-03)
- Redesigned information architecture and application workflows following user-reported pain points
- Improved the website layout and structure, increasing readability and boosting engagement by 90%
- Conducted usability testing with users and made improvements based on feedback, increasing usability scores by 40%
- Improved the Hyreo website UI for better accessibility, supporting overall product and business goals
- Worked on a full product redesign with a focus on accessibility (WCAG), creating a more inclusive user experience
Junior UI Designer at PRVAK Technology Solutions (2021-01 – 2022-05)
- Redesigned the onboarding experience for a B2C mobile app, improving task success rate from 68% to 89% within three months
- Created a responsive design system in Figma for web and mobile, reducing UI issues by 40% and speeding up developer handoff
- Improved overall user experience, increasing the SUS score from 62 to 78 after the onboarding redesign