Toria Griffiths

Motivated and reliable university student with hands-on experience in retail and customer service. Known for delivering excellent customer care, working efficiently in fast-paced environments, and maintaining a positive attitude under pressure. Currently seeking part-time employment to complement academic studies and further develop professional skills. Quick to learn, adaptable, and committed to contributing positively to any team.

Retail Assistant - Asda Superstore Swansea - Upper Fforest Way, Swansea, SA6 8PS

(2023-06 - 2024-12)

• Delivered excellent customer service in a fast-paced retail environment
• Managed stock levels, restocked shelves, and maintained store presentation
• Operated tills and handled cash/card transactions accurately
• Assisted with promotional displays and seasonal campaigns

Dance Teacher and Teaching Assistant - Stage 8 Theatre School - New Street, Neath, SA11 1RT, Wales

(2022-03 - 2024-09)

• Responded to customer queries via phone and email
• Resolved complaints professionally and efficiently
• Maintained high customer satisfaction ratings
• Delivered excellent classes for students to help enhance their learning of theatre

University Society Member - Musical Theatre Society

• Participated in events and contributed to planning activities
• Developed teamwork and leadership skills

Volunteer - Women's Aid

• Supported community initiatives and fundraising efforts

Bachelor's Degree - Musical Theatre Music - University of Chichester (2027-09)

BTEC Performing Arts Level 3 - Extended Diploma - Performing Arts - Gower College Swansea (2022-09 - 2024-05)