Tracey Ingamells

I have recently relocated to Thetford to be nearer to family after a bereavement I have worked in schools and office based roles and have developed experience within sales and purchase ledger, administration and reception duties I am incredibly organised, hard working with strong communication skills.

Part-time afternoon school cleaner - Aurora Eccles School - Quidenham, Norfolk

(2025-10)

I am currently working as a Part-time afternoon school cleaner with duties as follows:

• Clean Dining Halls including wiping tables, empty bins, hoovering and mopping
• Toilets to include cleaning sinks, empty bins, refill soap/toilet rolls, mop floors
• Report any repairs needed
• Replenish all stock in appropriate storage cupboards for use in areas
• Deep cleaning to be done in school holidays includes wiping walls,doors,skirting,pipework etc
• I have a Full Enhanced DBS certificate

Accounts Payable Clerk - Greencore Food-To-Go

(2013-04 - 2024-09)

• Inputting Invoices up to 100 per day
• Dealing with supplier queries and getting approval for any discrepancies
• Weekly payment runs
• Month End reports and close/open new period
• Dealing with direct debits payments from bank statement.
• Statement reconciliations
• Preparation of Chaps
• Dealing with incoming calls
• Liaising with customers regarding queries.

Global Marble & Granite Ltd

(2006-08 - 2013-04)

Reason for leaving: Redundancy 5th April 2013

• Sales order processing (Customers include business to business, small medium enterprises and retail)
• Dealing with all incoming calls, emails and faxes.
• Providing quotes form online web enquiries
• Entering sales orders and quotations onto Sage
• Maintaining the client and customer data base.
• Dealing with all customer enquiries relating to their orders/quotations/progress updates.
• Arranging delivery of goods within the UK
• Raising delivery information.
• Raising invoices.
• Matching despatch notes to invoices.
• Processing card payments.
• Dealing with queries.
• Ad hoc administration.
• Providing cover for reception.
• Meeting and greeting clients and customers into the business.

Administrative Assistance (Temp) - Cherries Promotions

(2006-03 - 2006-07)

• Assisting the Directors PA with ad hoc accounts administration.
• Maintaining the customer database.
• Assisting with mail shots.
• Dealing with incoming and outgoing mail.
• Assisting with raising invoices.
• Monitoring customer contracts.
• Dealing with customer renewals.
• Allocating and reconciling monies.
• Dealing with incoming calls and enquiries.
• Ad hoc administration duties.

Pride in I.T.

(2006-03 - 2006-03)

Reason for leaving – Redundancy

• Responsible for the day to day running of the office.
• Dealing with all incoming calls; enquiries and queries.
• Liaising with the software engineers.
• Providing quotations to customers.
• Booking in engineers out on jobs.
• Reviewing and dealing with yearly maintenance contracts.
• Set-up new customer accounts and payment plans.
• Raising sales invoices.
• Allocating payments to Sage.
• Daily banking.
• Credit control.
• Chasing outstanding payments via phone, fax and mail.
• Purchase ledger.
• Matching, batching and coding invoices.
• Processing invoices onto the computer system.
• Statement reconciliations.
• Providing cover on reception.
• Meeting and greeting clients and customers into the business.
• Ad hoc administration duties.

Various temporary roles on a part time basis

(1980 - 2001)

Throughout this time, I worked in various temporary roles on a part time basis which fit in well with raising my family.

Kitchen Assistant - Eckington School

(1998 - 2001)

Part time & temporary jobs - Various

(1993 - 1998)

Office Junior - Bowmaker Finance

(1980 - 1983)

RSA Typewriting and Shorthand Level 1 and 2

4 CSE’s - Maths and English