Tracey Robinson

Picking and packing orders Printing labels Working with computers

Picking and Packing at Hi-tech (2022-01 – 2023-12)

• Picking and packing orders
• Printing labels
• Working with computers

Stock Replenishment at Waitrose (2020-12 – 2021-02)

• Removing Stock and display items
• Setting up seasonal displays
• Stock Rotation
• Un-packing Stock and moving stock around
• Customer Support
• Organising stock
• Replenishing shelves

Production Line Operative at Fruits of the sea (2020-09 – 2020-12)

• Operating large machinery safely
• Ensuring production areas are clean and free from obstacles
• Running quality checks on finished products, ensuring they meet the standards of your employer and flagging below-standard items
• Ensuring raw material is fed into processing machines safely, including quality checking raw materials
• Working on packaging and labelling items
• Maintaining and repairing machines, and ensuring they run smoothly
• Fixing machines that have broken down

Production Operative at Two Sister's (2019-01 – 2019-10)

• Oversee Machinery, From calibrating equipment to monitoring gauges, production operators attend to machines so they operate correctly and produce the desired results
• Inspect Finished Products
• Understand Deadlines
• Maintain a Safe Environment

Production Operative at EGL (2016-07 – 2017-02)

• Pulls and packs products based on daily orders
• Meets specifics of customer orders in a timely manner
• Keeps products separated, organized and in good rotation
• Monitors product quality frequently, reporting problems to mitigate safety issues

Customer Service Advisor & Stock Replenisher at WoolPack (2015-02 – 2016-06)

• Providing full customer service
• Replenishing stock
• Organising stock
• Assisting customer locating desired shop items
• Maintaining full knowledge of the store items in order to provide accurate knowledge to customers
• Resolving customer complaints and answering customer questions

Customer Service Advisor at China Fair (1993-12 – 1994-06)

• Receiving, processing, and organizing shipments and deliveries accordingly
• Restocking depleted or low shop items and ensuring that the sales floor is organized according to established guidelines
• Assisting customers in locating desired shop items
• Informing customers of shop promotions to encourage purchases
• Performing regular price audits to identify and correct price discrepancies
• Performing end-of-day cleaning duties, which includes wiping down windows, mirrors, and fixtures as well as sweeping and mopping the shop floor
• Addressing and resolving customers complaints in a professional manner
• Maintaining an in-depth knowledge of store items to provide advice and recommendations as needed

Full Time Florist at John Michaels Florist (1991-09 – 1993-11)

• Providing excellent customer service
• Receiving shipments, and then snipping and displaying our flowers
• Topping up watering solutions to enhance our flowers' life spans
• Advising clients on possible flower combinations
• Providing occasion-specific flower suggestions
• Carefully arranging palatable bouquets for purchase
• Packaging clients' flowers to prevent breakages
• Instructing clients on suitable transporting and feeding processes
• Coordinating all regional flower deliveries

Floristry Level 1 City and Guilds in Floristry – Barking College (1992-09 – 1994-06)

Floristry Level 2 City and Guilds in Floristry – Barking College (1992-09 – 1994-06)

Floristry Level 3 City and Guilds in Floristry – Barking College (1992-09 – 1994-06)

Business Studies Level 1 City and Guilds in Business Studies – Barking College (1992-09 – 1994-06)

Business Studies Level 2 City And Guilds in Business Studies – Barking College (1992-09 – 1994-06)

GCSE in English – St Clare's Comprehensive School (1987-09 – 1992-06)

GCSE in Mathematics – St Clare's Comprehensive School (1987-09 – 1992-06)

GCSE in Chemistry – St Clare's Comprehensive School (1987-09 – 1992-06)

GCSE in Biology – St Clare's Comprehensive School (1987-09 – 1992-06)

GCSE in Physics – St Clare's Comprehensive School (1987-09 – 1992-06)

GCSE in Geography – St Clare's Comprehensive School (1987-09 – 1992-06)

GCSE in Woodwork, CDT – St Clare's Comprehensive School (1987-09 – 1992-06)

GCSE in ChildCare – St Clare's Comprehensive School (1987-09 – 1992-06)

GCSE in Home Economics – St Clare's Comprehensive School (1987-09 – 1992-06)

GCSE in French – St Clare's Comprehensive School (1987-09 – 1992-06)