Tracey Slater

I am a hard worker and will make sure I always turn up on time and work to the best of my ability, I get along with people as I enjoy working as a team. I know how to talk to customers in a friendly manner whether face to face or via phone. I will have a go at anything that needs doing as I'm not afraid of hard work and like being busy. I do have manufacturing skills and would never send anything out that I would not be pleased with receiving myself.

Showroom assistant and manufacturer - Abbey Blinds - Walsall, West Midlands

(1992-03 - 2026-02)

• Greeted visitors upon arrival in showroom, offering comprehensive tours of available products.
• Assisted customers with colour, style and size selections suited to bespoke order requirements.
• Processed cash and card transactions and completed refunds with precision, eliminating till discrepancies.
• Advised customers on product range, price, delivery, warranties and product use.
• Addressed customer queries and concerns with patience and professionalism, facilitating a positive shopping experience.
• Answered telephones and resolved enquiries promptly and professionally, maintaining efficient service.
• Booked appointments using centralised calendar systems, allowing customers to view and reserve current availability slots.
• Manufactured window blinds.

City and guilds youth training schemes - Caring for community - Walsall College (1987-01 - 1989-01)