Team Lead / Truck Driver at McKesson (2023-06 – Present)
- Lead and support a team of drivers by providing direction, coaching, and daily operational guidance
- Monitor driver performance, ensuring adherence to company standards, safety, and customer service expectations
- Dispatch and adjust routes in real time to maintain on-time delivery performance
- Serve as a point of escalation for delivery issues and customer concerns, driving quick resolution
- Train and onboard new drivers on processes, handheld systems, and service expectations
- Partner with operations leadership to improve delivery efficiency and reduce service failures
- Perform daily pre-trip inspections and maintain DOT compliance and accurate logs
- Ensure accurate order verification and damage-free deliveries to customers
Driver Technician at Filta (2016-12 – 2017-04)
- Managed daily route execution while maintaining strong customer relationships
- Resolved service issues through effective troubleshooting and communication
- Maintained equipment safety and readiness for consistent service delivery
Appliance Installer at CLW Delivery (2014-03 – 2016-08)
- Delivered and installed appliances while maintaining high customer satisfaction
- Coordinated delivery schedules and ensured order accuracy
- Provided on-site support and guidance to customers
Warehouse Associate / Forklift Operator at Performance Food Group (2013-04 – 2014-02)
- Supported order fulfillment and inventory accuracy for customer shipments
- Operated warehouse equipment safely and efficiently
Driver Helper / Warehouse Worker (Seasonal) (2012-11 – 2014-01)
- Supported drivers with deliveries and loading operations
- Ensured timely and accurate package handling
