Trevan Mcleod

I am a highly motivated individual who is determined and enthusiastic in all I undertake. I enjoy a challenge and work well within a team. I can be relied upon to step in and adapt my working skills to help in any given situation.

I have been called at short notice to support my peers with heavy workloads and offer help and overtime hours with a friendly and committed attitude. I am a confident and hard working person, friendly and well presented with an outgoing personality, yet I have a polite and caring attitude towards others. I am able to excel in communication skills and use these core conditions on a daily basis both in work and out.

I am able to defuse difficult situations and can act quickly and responsibly to deal with incidents unforeseen.

Christmas Temp Sales Assistant at Game, Brent Cross shopping centre (2010-11 – 2011-01)

• Assisting shoppers to find the goods and products they are looking for.
• Stocking shelves with merchandise.
• Greeting customers who enter the shop.
• Keeping up to date with special promotions and putting up displays.

Sales Assistant at Dorothy Perkins Oxford Street (2011-03 – 2011-08)

• Stocking shelves with merchandise.
• Greeting customers who enter the shop.
• Answering queries from customers.
• Keeping up to date with special promotions and putting up displays.

Retail Operative at Primark Oxford Street (2011-11 – 2015-04)

• Assisting shoppers to find the goods and products they are looking for.
• Being responsible for processing cash and card payments (till trained).
• Responsible for security within the store e.g. being aware of shoplifters and fraudulent credit cards etc.
• Maintaining a high standard of customer service.

Senior Sales Assistant at JD Sports Fashion (2013-11 – 2015-04)

• Processing delivery.
• Working in the stockroom.
• Cashier.
• Assisting customers with finding the product that they are looking for
• Providing excellent customer service where needed.
• Managing the shop floor alongside the management team.
• Being vigilant on the shop floor of shop lifters.

Steward \ SIA at ISC/ Integrated Security Consultants (2016-05 – 2022)

• Undertake pre-match and post-match stand checks.
• Direct spectators entering and leaving the Stadium.
• Providing the ultimate customer service experience.
• Ticket checking/directing patrons.
• Crowd monitoring.
• Hospitality.
• Providing general guidance to the public.

Driver Mate at Matthew Clark/ CC Group (Present)

• Telephoning customers to notify time of arrival.
• Loading and unloading of the goods transported.
• Checking that all of the items are accounted for against delivery sheets.
• Planning routes, navigating and advising the driver about diversions.
• Obtaining delivery signatures from customers.
• Helping unload goods at the delivery point.

Front Desk Customer Service Assistant at Goals Soccer Centre (2009-04)

This involved assisting customers, serving refreshments, maintaining the Astroturf and engaging in administrative duties.

Sports Assistant andAdministration at Harrow Leisure Centre (2007-05)

• This involved working at the front desk providing customer service.
• Preparing fitness programs for the leisure centre this included preparing equipment for fitness sessions.
• Maintaining the fitness area.
• Working on the front desk and back office, preparing paper work for the day and filling paper.

BTEC National Diploma (level 3) Extended Diploma in Sport - MERIT in Sport – Ealing & Hammersmith Collage (2010-09 – 2012-06)

YCM Level 1 and level 2 Exercise & Fitness Course in Exercise & Fitness – Uxbridge College (2008-09 – 2010-07)

GCSE’s – Alperton Community School (2003-09 – 2008-06)