Trichana Rai

I am a motivated, hardworking and energetic person with excellent knowledge of marketing and customer service. I am competent in the use of computer and willing to undertake further training and development and possess a real desire to launch my career. I am very enthusiastic and have a keen to willingness to learn.

Mid Day Assistant - Montgomery Infant School & Nursery - Colchester

(2020-10)

• Looking after the children, make sure their health and safety
• Providing lunch to every children
• If there is any concern then report to Senior MDA or Head teacher
• Playing and organising games with children

Accounts Assistant - AH Accountancy - Nottingham

(2013-07 - 2014-08)

• Preparing self-employed, small and medium size companies statutory accounts
• Preparing VAT returns
• Working with sales and purchase ledgers
• Providing accounting supports
• Reconciling finance accounts
• Managing office, typing reports, filing, handling phone calls, dealing with mails

Customer Service Assistant - Marks and Spencer - Woking, Railway Station

(2012-01 - 2012-07)

Worked within a team or group in very busy store and have been able to understand the fast moving environment of the business. Ensured full customer satisfaction and have been able to meet the weekly sales targets.

• Till operating and to ensure that every transaction has been done correctly through Credit card, Visa card or Cash
• Making sure every customer who comes through the door leaves happy
• Respond in a prompt manner to customers who need specific information regarding a product or service

Retail Assistant - Everest Cash and Carry - Aldershot, UK

(2011-12 - 2012-04)

Have been able to deal with different customer problem and gained experience on online money transfer software.

• Money transferring in different countries through related website
• Telephone handling and resolving customer problems
• Calculation and reconciliation of foreign currency
• Filing, typing, scanning and faxing

Administrative Assistant - Regency Multi-Purpose Co-operative Ltd - Nepal

(2009 - 2010)

Developed personal management skills, prioritising tasks and able to understand the environment of small finance company.

• General administrative and secretarial duties (filing, typing, faxing and telephone handling)
• Bookkeeping manually and computerised
• Ordering stationery and maintaining the stock
• Creating and maintain a customer account database

Association of Chartered Certified Accounts (ACCA)

Bachelor's Degree - Business Studies - Tribhuvan University (2005 - 2008)