Tricia Agtonong

Recent BSc (Hons) Sociology graduate (Upper Second-Class Honours, 2:1) from the University of Plymouth with practical experience in digital content creation, social media management, customer engagement, and research-driven marketing. Experienced in creating engaging digital content, managing business social media platforms, analysing audience behaviour, and producing evidence-based insights through independent research. Completed two University of Plymouth internships focused on content creation and video production alongside managing digital marketing activities for a growing retail business.

Confident using Microsoft Office, Google Workspace, Canva, CapCut and IBM SPSS to create content, analyse data and support business objectives. Seeking graduate opportunities within Marketing, Digital Marketing, Social Media, Communications, Brand, Content Creation or Digital Media where I can combine creativity with analytical thinking.

Online Business Social Media content creator/admin management - Fiesta Mart Exeter Ltd. - Exeter

(2025-01)

• Manage the company's social media presence across multiple platforms.
• Create promotional content including videos, graphics and posts to improve audience engagement.
• Edit marketing videos using digital editing software.
• Respond to customer enquiries through social media, telephone and email.
• Process online customer orders and coordinate deliveries.
• Support day-to-day business administration and stock management.
• Work independently whilst balancing university studies and employment.

Video Editor (10-day Micro-Internship) - University of Plymouth - Plymouth

(2024-11 - 2024-12)

• Produced promotional video content supporting the Women's Bounce Programme.
• Edited video footage to communicate key messages effectively.
• Worked closely with university staff to meet project requirements.
• Developed creative storytelling and digital media production skills.

Digital Content Creator (10-day Micro-Internship) - University of Plymouth - Plymouth

(2024-06 - 2024-07)

• Produced engaging digital marketing content promoting the University of Plymouth to prospective international students.
• Planned and created social media content for digital campaigns.
• Worked collaboratively to meet project deadlines.
• Strengthened skills in audience-focused communication and digital storytelling.

General Assistant Shop Volunteer - British Red Cross Charity Shop - Plymouth

(2024-02 - 2024-06)

• Delivered excellent customer service.
• Assisted with merchandising and visual displays.
• Organised donated stock.
• Supported day-to-day retail operations within a busy charity environment.

BSc (Hons) - Sociology with Foundation Year - University of Plymouth (2022-09 - 2026-06)

BTEC Level 3 Diploma - Health and Social Care - Exeter College (2020-09 - 2022-07)

Bramdean School (2017-06 - 2020-03)

Philippine International School (2007 - 2017)