Trishan Parmar

Experienced operational leader with over four years' experience managing large, fast-paced, customer-facing operations. Proven ability to lead and develop management teams, deploy structured coaching, and drive performance through clear accountability and scorecard delivery. Naturally customer-focused with a strong record of operational excellence, safety compliance, and people engagement.

Highly effective at resource planning, leading through change, and ensuring consistent, high-quality service delivery in time-critical environments.

Deputy Manager - Pizza Hut Restaurants UK

(2022-09 - 2025-10)

Held full accountability for day-to-day operations in a high-volume hospitality environment.

• Led and developed front-line teams and shift managers with clear accountability for performance and safety.
• Produced weekly labour and resource plans aligned to demand and operational targets.
• Delivered strong performance against internal scorecards, achieving audit scores of 88% and 90%.
• Led health and safety compliance, ensuring procedures were followed accurately and consistently.
• Drove excellent customer service standards, resulting in outstanding feedback and head-office recognition.
• Supported and developed team members into leadership roles.
• Covered and supported other sites, maintaining standards and sharing best practice.

BA (Hons) - Criminology - Liverpool John Moores University