Troy Smith

Reliable and hardworking technician Assistant with experience in loading and unloading of white goods and fitting and services with a can do attitude, physically fit and reliable with a positive outcome

Field Technician Assistant - Hughes electrical - Norwich

(2026-05)

Reliable and hardworking technician Assistant with experience in loading and unloading of white goods and fitting and services with a can do attitude, physically fit and reliable with a positive outcome

• Loading white goods from warehouse stock
• Heavy lifting into customer houses
• Fitting and small amount of plumbing of goods
• Unloading of disposal or rental items
• Maintenance and cleanliness of the depot
• Using a hand held pda device for customer contact

Removals/Warehouse Operative - Loads4less - Norwich

(2019-07)

House Removal & Warehouse Operative. Reliable and hardworking operative with proven experience in both residential removals and warehouse logistics. Physically fit and safety-conscious, with a strong work ethic and a customer-first approach.

• Safe and efficient packing, loading, and transportation of household goods
• Expert in furniture disassembly/reassembly and use of moving equipment
• Warehouse operations: receiving, storing, picking, packing, and dispatch
• Strong manual handling abilities and adherence to health & safety procedures
• Professional, courteous, and focused on delivering excellent customer service
• Flexible and adaptable, able to work varied hours and environments

Cleaner - B&M - Norwich

(2018-10 - 2019-07)

Retail Cleaner. Dependable and detail-oriented cleaner with experience maintaining high standards of hygiene and presentation in busy retail environments. Dedicated to creating a safe, welcoming, and spotless space for customers and staff.

• Daily cleaning of shop floors, shelves, fitting rooms, and staff areas
• Sweeping, mopping, vacuuming, dusting, and polishing surfaces
• Safe use of cleaning chemicals and equipment in line with COSHH guidelines
• Waste management, recycling, and stock replenishment of cleaning supplies
• Monitoring and maintaining washrooms to a high standard
• Ability to work independently or as part of a team to meet tight schedules
• Reliable, punctual, and committed to health & safety standards

House Removals - Clints Removals - Norwich

(2017-10 - 2018-10)

House Removal & Warehouse Operative. Reliable and hardworking operative with proven experience in both residential removals and warehouse logistics. Physically fit and safety-conscious, with a strong work ethic and a customer-first approach.

• Safe and efficient packing, loading, and transportation of household goods
• Expert in furniture disassembly/reassembly and use of moving equipment
• Warehouse operations: receiving, storing, picking, packing, and dispatch
• Strong manual handling abilities and adherence to health & safety procedures
• Professional, courteous, and focused on delivering excellent customer service
• Flexible and adaptable, able to work varied hours and environments

Kitchen Assistant - The Race Course Free House - Norwich

(2012-07 - 2017)

Hardworking and reliable kitchen assistant with experience supporting busy food preparation areas. Skilled in maintaining high hygiene standards, assisting chefs, and ensuring smooth kitchen operations during peak service times.

• Assisting with basic food preparation, chopping, and plating dishes
• Washing, cleaning, and storing kitchen utensils, equipment, and crockery
• Maintaining cleanliness of work surfaces, floors, and storage areas
• Following food hygiene and safety regulations, including proper storage of ingredients
• Receiving and unpacking deliveries, checking quality and stock rotation
• Supporting chefs during busy service periods to ensure timely order completion
• Reliable, punctual, and able to work effectively in fast-paced environments
• Strong team player with a positive attitude and willingness to learn

Team Member - KFC - Norwich

(2007-08 - 2008-10)

KFC Team Member. Enthusiastic and customer-focused team player with experience in fast-paced food service. Skilled in preparing quality meals, delivering excellent customer service, and maintaining high hygiene and safety standards in line with brand guidelines.

• Preparing, cooking, and serving KFC menu items to company standards
• Taking customer orders and handling payments accurately at the counter or drive-thru
• Maintaining cleanliness of kitchen, dining, and service areas at all times
• Following food safety, hygiene, and health & safety procedures
• Restocking supplies and managing inventory during shifts
• Working collaboratively with colleagues to meet high service demands
• Handling customer queries and resolving issues with professionalism
• Flexible and adaptable to different roles and shift patterns

Level 1 - Art and Design - Art and Design - Norwich City College (2009-09 - 2012-07)

Level 1 and 2 - Business and Admin - Norwich City College (2009-09 - 2012-07)

GCSE - Hellesdon High School (2003-09 - 2007-07)