Tsegay, Abraham

I am a friendly, helpful, and hardworking person who is able to multitask and work calmly under pressure. I am a positive and supportive individual who can offer the ability to give consistently high levels of service to both customers and colleagues. Recently completed a BA in Accounting and Finance and now looking for a role in the finance sector to enhance existing skills and put them into practice in the workplace.

Team Member - Car wash

(2021-01 - 2023-11)

• Demonstrate knowledge of cleaning to all customers
• Maintain quality standard of care for service users
• Contribute to the team success in achieving all unit targets
• Demonstrate a positive outcome when under pressure
• Communicate and cooperate effectively
• Provide customers with appropriate service in a polite, efficient and friendly manner and maintaining eye contact and smiling
• Follow company policy and protocol

Cleaner - Car wash

(2021-01 - 2023-11)

• General office cleaning
• Answering the phone, taking and passing on messages

Customer service and Distribution - IKEA

(2018-06 - 2019-06)

• Covering Reception, welcoming and greeting customers
• Admin task including answering phone and liaise with customer
• Distribution and packing old collection
• Steaming and pricing and stock record and management
• Data base management
• Transfer information that is on paper to computer files
• Arranging shelves and checking dates on goods
• Replenishing stock
• Labelling and packing items
• Ensuring the Health and Safety of all when stocking up shelves
• Ensured they were following instructions accurately
• One to one explanation when required
• Ensuring all customers were satisfied with the service

Computer science - May nefhi college, Asmara, Eritrea (2013-09 - 2016-06)

Software engineering - May nefhi college, Asmara, Eritrea (2013-09 - 2016-06)

Swedish language - Harmodes school (2017-08 - 2018-06)

English language level 1 (2020-09 - 2021-11)