Costumer Care Attendant (CCA)
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I am a dedicated person with lot of experience, I work before as a customer service consultant as a financial advisor in insurance products and currently working as a customer experience champion, I learn quickly and adjust easy at any industry
Costumer Care Attendant (CCA) at Interpark (2009-03 – 2009-05)
Security at City Improvement District (CID) (2009-06 – 2012-08)
Financial Advisor at Old mutual group schemes (2012-09 – 2015-02)
Selling financial products to clients, doing needs and analysis to determine affordability, after sales to service existing clients, cold calls of LEADS from manager and securing new appointments to clients, doing intermediary
Financial Wellness Advisor (sales rep) at Mometum (2015-03 – 2016-03)
Personal Financial Advisor at Old Mutual PFA (2016-03 – 2017-06)
Financial Advisor at Old Mutual Group schemes RMM (2017-06 – 2019-07)
Sales Consultant at First National Bank (FNB) (2019-07 – 2020-04)
Teller at FNB Heidelberg Mall (2020-04 – 2020-10)
Digital Enabler at FNB Brixton (2021-08 – 2022-01)
Multiskilled at FNB Greenstone Mall (2022-03 – 2022-05)
Customer Experience Champion at FNB Karaglen (2022-06 – Present)
Customer Experience Advisor at FNB Northmead Square (2023-10 – Present)
Matric (Grade 12) – Edward Homu High (2006)
Certificate in Call Centre – Cornerstone Training
Higher Certificate in Financial Products – Milpark Bussiness School Education (2018)