Tuhin Shaikh

Computer Science graduate from Royal Holloway, University of London. Built and shipped production backend systems at a fintech platform serving 150,000+ merchants. Delivered community engagement and supporter liaison across 60,000+ capacity matchdays at West Ham United. Skilled in Java, Spring Boot and cloud deployment.

Supporter Liason Officer - West Ham United

(2023-08 - 2026-07)

• Improved supporter satisfaction across 60,000+ capacity matchdays by resolving queries and escalating issues to relevant departments, acting as the primary liaison between fans and club operations.
• Strengthened communication across diverse supporter groups by coordinating matchday activities.
• Enhanced club-supporter relationships by facilitating structured feedback channels between supporters.

Technology Intern - CFBL Consulting

(2024-06 - 2024-07)

• Increased client conversion rates by 25 percent by developing and deploying three responsive web applications using JavaScript, RESTful APIs, and Git-based version control workflows.
• Improved page load performance by 40 percent by implementing asynchronous resource loading, browser profiling, and frontend optimisation techniques.
• Improved cross-browser reliability across four major platforms by designing automated regression testing pipelines and structured QA validation processes.

Technology Intern - DOJO

(2022-06 - 2022-08)

• Reduced page load time by 50 percent for 150,000+ merchants processing GBP 171M annually by implementing lazy loading and asynchronous rendering strategies.
• Improved dashboard responsiveness for 4,000+ daily transactions by integrating concurrent REST API data-fetching mechanisms into React-based analytics components.

Website Developer - WalkUp by DOJO

(2022-02 - 2022-05)

• Achieved 99.9 percent uptime while handling 500+ concurrent requests by developing a Node.js backend with MongoDB and implementing asynchronous request handling.
• Improved database query performance by 60 percent by designing indexed schemas and optimising query execution plans.
• Enhanced platform accessibility to WCAG 2.1 AA standards by implementing semantic HTML and structured keyboard navigation.

BSc - Computer Science - Royal Holloway, University of London (2023-09 - 2026-06)