Customer Assistant
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I am self-motivated and organised person. I always try my best to handle difficult situations and complete tasks on time. My excellent communication skills allow me to communicate with people in different ways whether it's face-to-face, on the phone or across email. My hobbies are playing football and keeping fit. I also enjoy watching movies and socialising with friends.
Customer Assistant - The It Business (2017-11 - 2019-11) - Assisting with customer queries and bookings.
- Answering calls and responding to emails.
- Booking in customer laptops and pc's.
- Clearing and setting up computer systems.
- Keeping the shop well maintained and clean.
Operative - Dpd – Extrastaff (2019-11 - 2020-03) - Loading boxes and Unloading Boxes - Cleaning warehouse floor and equipment - Using pump truck to relocate pallets Removal Man - A to Z Removals (2020-03 - 2021-06) - Moving customers personal belongings - Building rapport with customers - Stack belongings up in a structured manner - Interacting with customers face to face Warehouse Operative - WH Smith Distribution Centre - Thrive Group (2021-06 - 2021-09) - Picking and Packing Goods.
- Scanning Products on production line.
- Cleaning and making sure everything is organised.
Supervisor - The Range - West Bromwich (2021-09 - 2023-10) I worked days sometimes working as a normal store assistant and helping out customers by ordering products that are not in store or helping them find products within the store.
- Restocking Shelves.
- Cleaning the store to make it presentable.
- Loading products from Lorries and unloading products into the store warehouse using pump truck.
Supervisor - Admiral Slots Casino (2023-10 - 2024-06) - Money Handling I.E.
Tickets.
- Health And Safety Check With Check Lists.
- Hospitality Serving customers food and drinks.
- Emailing and keeping in contact with HR during shift to insure everything is running smoothly.
- Customer Service such as providing assistance or resolving problems and complaints.
- Cleaning Machines and casino floor to insure its clean and organised for the next shift.
Operative - Plastic Omnium – 24'7 Recruitment (2024-07 - 2025-05) - Manual Handling vehicle parts such as doors and trunk lid.
- Quality Inspection checking over parts for any scratches or dents.
- Picking And Packing vehicle parts.
Warehouse Operative - Cencora Alliance Health Care - Extrastaff (2025 06 - 2026 01) - Manual Handling stock I.E. Tooth paste or mouth wash etc. - Testing conveyor belts weight using books or stacks of paper. - Picking and packing ensuring all packages go to the correct destination in barcode order. - Ensuring work space is clean and tidy at all times meeting health and safety requirements.
Level 2 BTEC Diploma - ICT Software and Hardware - Lordswood Boys School (2012 - 2017)
Level 2 BTEC Diploma - Photography - Lordswood Boys School (2012 - 2017)
GCSE - English - Lordswood Boys School (2012 - 2017)
GCSE - Maths - Lordswood Boys School (2012 - 2017)
GCSE - Science - Lordswood Boys School (2012 - 2017)
Level 2&3 BTEC Diploma - Body and paint maintenance - Sandwell College (2017 - 2020)
Level 2 Diploma - Accident Repair - Sandwell College (2017 - 2020)
Level 2 Knowledge - Tools and Equipment Used In Vehicle Refinishing - Sandwell College (2017 - 2020)
Level 2 Knowledge - Applying Fillers and Foundation Materials - Sandwell College (2017 - 2020)
