WAREHOUSE / CUSTOMER ORDER ADMINISTRATOR at Boeing Distribution Service Inc (2026-08 – Present)
- Process and manage customer orders through SAP, ensuring accurate and timely data entry and system updates.
- Review customer requirements, part numbers, quantities and order priorities.
- Enter and update order quantities, stock movements and processing information within SAP.
- Check system information against customer requirements to maintain high levels of accuracy.
- Prepare completed orders and generate release notes and supporting documentation.
- Investigate discrepancies between physical stock, customer orders and system records.
- Communicate with internal departments to resolve order and processing issues.
- Maintain accurate records of orders, stock movements and completed work.
- Prioritise workloads according to customer requirements and deadlines.
- Support daily administration by keeping documentation and system information accurate and up to date.
- Follow company procedures, quality standards and data-handling requirements.
WAREHOUSE OPERATIVE at World of Books (2025-10 – 2026-07)
- Processed high volumes of customer orders using scanning and computer systems.
- Checked products, quantities and order information to ensure accuracy before dispatch.
- Maintained accurate stock and inventory records.
- Investigated and reported discrepancies when required.
- Worked towards daily performance targets and KPIs.
- Managed competing priorities while maintaining accuracy and productivity.
- Worked effectively within a busy team and followed company procedures.
- Maintained high standards of health & safety and operational compliance.
AUTO MAIL MACHINE OPERATOR at Paragon C.C. (2024-01 – 2025-09)
- Processed large volumes of customer correspondence accurately and within required deadlines.
- Checked customer information, labels, documents, graphics and printed materials for accuracy.
- Recorded production information, machine issues and maintenance requirements.
- Performed detailed quality checks and identified errors before completion.
- Prioritised urgent work and managed multiple tasks in a fast-paced environment.
- Worked with different departments and supported multiple production processes.
- Maintained accurate stock records for paper, envelopes, ink and other materials.
- Communicated with colleagues to resolve processing and quality issues.
- Trained new employees on equipment operation, quality checks and workplace procedures.
- Worked with confidential information in accordance with GDPR and data-protection principles.
BOOKKEEPER & PAYROLL TRAINEE at Future Connect Accountants (2023-06 – 2023-12)
- Maintained purchase and sales ledgers, invoices and financial records.
- Completed accurate data entry and bank reconciliations.
- Assisted with payroll administration, including PAYE, pensions and statutory payments.
- Prepared VAT information and supported HMRC submissions.
- Produced financial reports and supporting documentation.
- Used accounting systems and Excel to maintain accurate records.
- Handled confidential financial and customer information professionally.
TRANSPORT ADMINISTRATOR at KTC Edibles (2022-01 – 2022-05)
- Coordinated daily transport schedules and delivery requirements.
- Communicated with drivers, customers and suppliers.
- Maintained delivery records, transport documentation and compliance paperwork.
- Monitored delivery progress and followed up on delays or discrepancies.
- Updated records and communicated changes to relevant departments.
- Prioritised urgent delivery requirements and managed multiple administrative tasks.
BUSINESS ASSOCIATE at Webial Technology Pvt Ltd (2019-12 – 2022-01)
- Managed regular client communication and customer service follow-ups.
- Responded to client requirements and coordinated with internal teams.
- Prepared reports, proposals and business documentation.
- Coordinated between clients and technical teams.
- Supported customer onboarding and ongoing client relationships.
- Maintained customer information and business records.
- Followed up on customer requests and helped progress issues to resolution.
RETAIL STORE MANAGER at Snackers (2018-05 – 2019-10)
- Managed daily store operations and customer service.
- Handled customer enquiries, complaints and issue resolution.
- Managed staff schedules and delegated daily responsibilities.
- Maintained stock and inventory records.
- Managed cash handling and prepared daily sales reports.
- Communicated with distributors and sales representatives.
- Coordinated orders and ensured customer requirements were met.
CUSTOMER SERVICE SUPERVISOR at Mobil (2016-03 – 2018-04)
- Provided professional customer service in a busy environment.
- Handled customer enquiries, payments and complaints.
- Resolved customer issues and escalated matters when appropriate.
- Maintained customer and operational records.
- Completed accurate data entry and administrative tasks.
- Monitored stock and inventory levels.
- Prepared orders for distributors.
