Umalks A

Reliable, hardworking, and motivated individual with experience in healthcare, education, and customer-facing roles. Skilled at working in fast-paced environments, following procedures, and maintaining high standards of accuracy and safety. A strong team player with excellent organisational skills, attention to detail, and the ability to work efficiently under pressure.

Physically fit, dependable, and eager to learn new skills while contributing to a productive warehouse team. Committed to maintaining health and safety standards and delivering high-quality work at all times.

High Dependency Unit Volunteer - Guy's and St Thomas' NHS Foundation Trust

(2026-03)

• Supporting patients in a high-dependency inpatient setting with non-clinical needs, including assisting with meals and drinks (e.g. opening packaging and providing tea and coffee)
• Providing friendly conversation and emotional support to patients to reduce feelings of loneliness and promote wellbeing
• Communicating regularly with patients, visitors, and ward staff in a respectful and professional manner
• Supporting ward staff by responding to basic patient requests and contributing to a positive ward environment under supervision
• Maintaining professionalism, confidentiality, and adherence to hospital policies at all times

Textiles Sales Assistant (Seasonal) - JD Sports, London - London

(2025-12 - 2026-01)

• Supported store operations by maintaining stock levels and organisation of merchandise
• Assisted customers in locating items and ensuring accurate product selection
• Worked effectively during peak trading periods in a fast-paced retail environment
• Maintained cleanliness and organisation of the shop floor

Teaching Assistant - Aquinas Education, London - London

(2023-10 - 2024-04)

• Supported structured classroom routines and lesson preparation
• Assisted pupils in remaining engaged and focused during learning activities
• Contributed to maintaining a safe and well-organised classroom environment

Teaching Assistant - Ortus Recruitment – Education Specialists, London - London

(2023-03 - 2023-07)

• Supported pupils during lessons to promote engagement and participation
• Assisted teaching staff with preparation of learning materials
• Monitored behaviour and contributed to a positive learning environment

Team Member / Cashier - Pret A Manger, London - London

(2022-04 - 2023-01)

• Delivered high-quality customer service in a fast-paced food service environment
• Operated tills and handled cash and card transactions accurately
• Maintained hygiene, cleanliness, and food safety standards
• Worked effectively as part of a team during busy periods

Healthcare Assistant - AVERY, Birchwood Grange Care Home, Harrow, London - Harrow, London

(2019-06 - 2019-07)

• Supported residents with mobility by assisting them to and from their rooms and communal areas
• Delivered meals to residents in their rooms and distributed meals to those in communal dining areas
• Provided friendly interaction and emotional reassurance to residents, including those living with dementia and chronic conditions

Opticians Sales Assistant - Special Eyes Eyecare, Willesden, London - Willesden, London

(2018-01 - 2018-01)

• Assisted customers with enquiries and provided support in a retail healthcare setting
• Supported smooth service delivery and maintained a welcoming environment
• Communicated effectively with staff and customers

Certificate of Higher Education - Public Health - Middlesex University (2020 - 2024)

BTEC Level 2 - Health and Social Care - St Charles Catholic Sixth Form College (2017 - 2020)

BTEC Level 3 - Health and Social Care - St Charles Catholic Sixth Form College (2017 - 2020)

GCSEs - English, Mathematics and Science - Capital City Academy (2012 - 2017)

BCS Level 2 ECDL Certificate - It Application Skills (QCF) - Capital City Academy (2012 - 2017)