Umang Shankar

Senior product leader with 19 years of experience across software, data, machine learning and commercial strategy. Has owned products from discovery through launch and improvement, working closely with engineers, data scientists, designers and commercial teams. At Incopro, led anomaly detection, entity extraction, image processing and data products that improved data relevance by 40%, user efficiency by approximately 50% and delivered more than £2m ARR.

At Accenture, leads product strategy in complex regulated services and created a validated view of 1,100+ technology assets, data, forms and products. Brings a practical approach to model-enabled products, data quality, measurement and decisions made from imperfect information.

Manager - Product Architecture, Strategy & Management at Accenture UK (2022-02 – Present)

• Lead product strategy, product architecture, roadmaps and delivery across complex public-facing digital services, working directly with product, engineering, architecture, data, operations and senior leadership teams.
• Own ambiguous, high-stakes product work from discovery and problem framing through prioritisation, delivery and stakeholder alignment; lead programme strategy across more than 50 stakeholders.
• Led product work across Duty & Excise services, bringing structure to operational problems, service dependencies, data and delivery priorities in a regulated environment.
• Created a single validated view of 1,100+ technology assets, data, forms and products mapped to business services and value stages; the work now informs operating-model, governance and investment decisions.
• Support a large public-sector portfolio with annual revenue above £5m, applying Agile and GDS product practices to improve service clarity, quality and delivery.
• Drive practical use of generative AI through product-led experiments, including an internal Copilot assistant and advisory work across major programmes and bids.
• Lead the London Product Practice for 30+ product managers, product owners and business analysts; mentor practitioners, improve standards and co-lead a digital product guild.

Senior Product Owner - AI/ML & UX/UI at Incopro Ltd (2019-02 – 2022-01)

• Owned product vision, strategy and roadmaps for AI-powered B2B SaaS products that helped users identify intellectual-property risk and make faster, more confident decisions.
• Led product development across image processing, anomaly detection, entity extraction, recommendation improvements, datasets and user testing, turning complex technical capabilities into clear user workflows.
• Led an internal machine-learning lab and improved data relevance by 40% and analyst efficiency by approximately 50% within six months.
• Led the redesign of the core application, improving Day-30 adoption by 74% and Day-180 adoption by 56% through better onboarding, clearer in-product value and iterative product improvements.
• Delivered imaging technology using OCR and edge detection, generating 0.5m enforceable detections and more than £2m ARR.
• Delivered a piracy tracking system that blocked 15,000+ sites across 13 geographies, and a data-warehouse capability that doubled super-user efficiency.
• Worked hands-on with engineers, data scientists, UX designers and commercial teams from discovery through delivery, launch and continuous improvement.

Product Owner - Mobile & Web at Made by Fire (2017-06 – 2019-01)

• Owned discovery, user journeys, prioritisation and Agile delivery for mobile and web products, working with developers and designers from concept through MVP, launch and improvement; delivered a logistics platform supporting 15,000 journeys per month and a food-tech product reaching 10,000 beta users.

Co-Founder - Product Strategy & Business Head at Make My Ride (2016-01 – 2017-01)

• Co-founded an automotive digital venture and shaped its proposition, customer journey, roadmap, launch approach and commercial model, using direct customer feedback and market insight to test a differentiated offer.

Regional Manager - Product & Sales Strategy at Maruti Suzuki India Ltd (2011-01 – 2015-01)

• Owned regional product and commercial strategy, using customer needs, market insight and performance data to improve positioning and business results; aligned sales, retail, product and leadership teams around clear commercial priorities.

Assistant Manager - Sales & Business Strategy at Harley-Davidson India (2010-01 – 2011-01)

• Supported market-entry, retail and growth strategy for a premium automotive brand in India.

Assistant Manager - Market Intelligence at Mahindra & Mahindra (2007-01 – 2010-01)

• Delivered market intelligence, customer insight and competitive analysis to support product and business decisions.

MBA in business strategy, innovation and leadership – Bayes Business School (formerly Cass), City, University of London

B.Tech in Mechanical Engineering – Punjab Technical University

Certificate in Strategy & Entrepreneurship – IIM Bangalore