Umran Tekagac

A highly organised and adaptable professional with a background in fast paced and person-centred environments. Through my experience as a Nursery staff, I have developed exceptional multitasking skills, a proactive approach to problem-solving, and the ability to maintain a calm, welcoming atmosphere under pressure. I am now looking to transition into a retail assistant role where I can continue to apply my organisational strengths, reliability, and commitment to high-quality service to support and be a part of a great team.

Nursery Staff - Tinies Agency - London

(2022-02 - 2022-11)

• Supported the care and supervision of children aged three to four ensuring their safety and wellbeing.
• Guided children through basic self-care needs including personal hygiene, independent self-care, and the transition to successful toileting.
• Strictly followed safeguarding and health and safety protocols, managed snack and meal preparation with a high level of awareness regarding allergies and specific dietary needs.
• Planned and led engaging play sessions and creative arts-and-crafts activities to encourage social interaction.
• Efficiently handled daily logistics including mealtimes and rest periods, ensuring the nursery remained tidy, organised, and a productive space for learning and playing for children.
• Used a patient, empathetic approach to support children in distress, effectively managing challenging behaviours and promoting positive social interaction among peers.

Passenger Assistant - Cavendish Cars

(2020-02 - 2023-03)

• Supported a wide range of passengers, including children and adults with additional needs, ensuring safe and comfortable journeys
• Assisted passengers with boarding and exiting vehicles safely and efficiently
• Supervised passengers throughout journeys, prioritising their safety, wellbeing, and comfort
• Provided guidance and reassurance to passengers, helping to maintain a calm and friendly environment
• Followed all safety procedures and company guidelines at all times
• Built positive and ongoing relationships with passengers through effective communication and reliability
• Promoted a friendly and inclusive atmosphere by engaging passengers in conversation and offering companionship
• Escorting SEN children, tailoring support according to their needs and requirements, ensuring they are safe and comfortable.

Pharmacy Assistant - Porter Pharmacy

(2021-02 - 2021-02)

Work Experience

• Stocked shelves and ensured products were organised and readily available
• Assisted customers with enquiries, providing helpful and friendly service
• Supported day-to-day pharmacy operations, contributing to an efficient workflow
• Carried out reception duties, including answering queries and communicating with customers
• Gained valuable experience in a healthcare environment, developing attention to detail and customer service skills

NCFE Cache Level 2 Certificate - introduction to early years education and care - Tottenham College (2018 - 2019)

NCFE Level 1 - Employability Skills - Tottenham College (2018 - 2019)

Level 1 Diploma - IT user Skills (ITQ) - Tottenham College (2017 - 2018)

Level 1 Award - Progression - Tottenham College (2017 - 2018)