Unnati Vasaya

Motivated and analytical marketing graduate currently pursuing an MBA in the UK, possessing strong administrative, organizational, and operational capabilities. Proven track record in streamlining office functions, assisting with community financial documentation, and delivering exceptional service in high-stakes operational environments. Skilled in digital design, office management, and collaborative teamwork, seeking to leverage professional expertise to drive business growth and operational excellence.

Customer Operations Associate at In2win Casino (2026-02 – 2026-05)

• Managed fast-paced floor operations, ensuring strict compliance with regulatory frameworks, strict licensing laws, and internal financial security protocols.
• Delivered premium customer support and engagement within high-stakes environments, successfully resolving patron disputes and maintaining an optimal floor atmosphere.
• Partnered closely with floor supervisors to audit gaming activities, perform regular transactional reconciliations, and handle cash flow securely.

Office Administrator at Descent Design (2024-09 – 2025-12)

• Supervised day-to-day office management processes, maintaining sensitive client files, project corporate schedules, and internal administrative workflows.
• Served as the primary liaison between executive creative teams and corporate clients to guarantee seamless pipeline communication and task execution.
• Maintained rigorous administrative records, generated business tracking logs, and executed strategic scheduling optimization.

Master of Business Administration in MBA – York St John University (2026-02)

Bachelor of Commerce in Marketing Specialization – Veer Narmad South Gujarat University (2021-06 – 2024-04)