Urszula Noga
Multi-skilled Manager
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About
An enthusiastic multi-skilled Manager with drive, determination and proven ability to ensure that business operates efficiently and profitably. An individual with excellent organisation skills and attention to detail. Having worked in retail for years, gained extensive knowledge of customer relations, business management, merchandising and health and safety.
Proficient in creating, developing and leading teams, resulting in improved business performance. Self–motivated, determined and striving for challenge individual. A team player that leads from the front.
Experience
Store Manager - CARDS GALORE - London
(2018-10)
- Managing a team of 5 people
- Training staff members and maintaining training record
- Handling customer complaints
- Cash ups and banking
- Complying with Health and Safety policies
Sales Assistant - CARDS GALORE - London
(2009-07 - 2018-10)
- Customer Service
- Upselling and sugestive selling
- Processing transations and refunds
- Merchandising
- Responsible for general cleanliness of the store
Warehouse Technician - KOJAC HOUSE - London
(2005-10 - 2009-06)
- Responsible for handling goods and equipment
- Quality control
- Preparing and organising orders for dispatch
- Complying with strict Health and Safety policies
Sales Assistant - TESCO - Poland
(2003-05 - 2004-01)
- Cutomer Service
- Scanner and till operation
- Merchandising and putting deliveries away
- Responsible for general cleanliness of the store
Education
Business - The School of Business in Bialystok (2002 - 2003)
A Levels - Maths, Accountancy and Geography - Public Secondary Economic School in Bialystok (1998 - 2002)
