Urwah Amin

Communication, teamwork, relationship building, initiative and a strong work ethic are all vital to succeeding. Now I am back at University at Aston, I have resumed my role working at Dairy Fresh main depot, although it’s a different type of role, all those key elements are just as crucial. I work on my own initiative, but also as part of a team, communicating clearly daily, working to tight deadlines ensuring all orders are completed for daily delivery.

Balancing

University life with a job that starts at 7am is a challenge, but one I relish! Teamwork, communication, and relationship building is vital as financial planners and analysts are required to develop relationships with new and existing clients to expand business. Completing my Gold Duke of Edinburgh has aided my development in team building and leadership. Through a Rotary Youth Leadership course, I further enhanced my team building and leadership skills. I led a team of 8 people and carried out several challenging activities in strenuous circumstances.

During the summer I was solely responsible for running Dairy Fresh Depot in Bradford. I was working on my own throughout this period, managing my own time, working unsupervised and ensuring all tasks were completed daily. I placed orders, managed inventory levels, rotated stock, picked orders for daily deliveries, provided drivers with the correct paperwork, ensured all health and safety protocols were adhered to, as well as maintaining a prominent level of hygiene standards.

Attention to detail and accuracy is imperative, to avoid availability issues for our customers, wastage, extra handling, and loss of profit. Working in the warehouse has provided me with a great insight into business, understanding supply chains and the movement of key products within that.

I look forward to hearing from you and having the opportunity to discuss the role and my experiences in greater detail.

Professional Profile A skilful, dynamic and positive individual studying towards a degree in Economics. My studies have given me an understanding of economic theory as well as being competent in using statistical software. I have gained experience of financial modelling, data analysis, market trends and achieving financial objectives. I am looking to apply my skills, gain a greater understanding and build up experience through a finance placement. 

Education 

Sept 2020 – Present Aston University, Birmingham 

BSc Economics

Mathematics- Microsoft Excel, problem solving, data management and analysis. Strategy Development Training- Critical thinking to solve complex problems.

Marketing- Understanding customer behaviour, business management and developing a marketing strategy.

Statistics- Analytical research, information management, competent use in programming language in R.

Accounting and Finance- Commercial awareness and enhanced analytical skills

Sept 2018 – Jun 2020 Ermysted’s Grammar School, Skipton

• 3 A levels, Biology (B), Chemistry (C), Economics (C)

Sept 2014 – Jun 2018 Ermysted’s Grammar School, Skipton

• 9 GCSE’s including As in Maths, Chemistry, Physics and Biology, B in English

Career Summary

August 2021 – September 2021 Dairy Fresh Ltd – Bradford Depot

Warehouse Stock Controller

• Worked on my own initiative, having total responsibility for managing stock levels for over 100 SKU’s.
• Worked cross functionally, dealing with all DF departments (HR, Finance, Operations, Logistics)
• Reviewed daily sales by product, by customer placing orders from main DF Midlands depot. 
• Printing off stock sheets for drivers and picking stock orders.
• Ensuring all vehicles are correctly loaded with stock.
• Managing inventory levels, ensuring stock rotation on shorter shelf-life products.
• Through inventory management and better stock control I have reduced wastage from 3.8% to 2.2%.
• By analysing sales, I have increased stock holding on key lines resulting in a 7% increase in overall sales units.
• Pick accuracy has also increased resulting in better availability, stronger sales, and less wastage.
• Administrative duties, checking all stock has been receipted and managing inventory levels. Adding new products to sales brochures.
• Tidying warehouse, brushing floors, and adhering to clean as you go.
• Regular communication with head office, ensuring all stock is delivered, drivers aware of their delivery schedules and any other ad hoc issues.

September 2020 – July 2021 Dairy Fresh Ltd – Birmingham Depot

Warehouse Operative

• Managing short shelf-life dairy products through stock rotation
• Picking orders and loading vehicles.
• Ensuring stock is correctly located and palletised in the warehouse
• Keeping the warehouse clean and tidy, recycling cardboard, brushing floors.
• Worked as part of a team, completing my stock control duties, and then helping other colleagues finish loading vehicles.
• Unloading deliveries and inputting stock onto inventory management systems.
• Worked with different DF departments, ensuring company goals (efficiency, accuracy, availability, productivity, and profitability) are met.

Jun 2019-Dec 2020 Sweet Centre Restaurant, Bradford

Waiter

• Front of house, delivering prominent levels of customer service
• Communicating clearly, answering customer queries, taking accurate orders, and relaying them back to the kitchen
• Delivering food orders and drinks to each table as quickly and efficiently as possible, maintaining high levels of hygiene and cleanliness at all times.
• Interacting with customers, making their experience as enjoyable as possible.

Extra-Curricular Activities

Duke of Edinburgh – Gold Award Sept 2019

• Had to plan, organise a five-day camping trip, and meet deadlines each day
• Developed teamwork through delegation of tasks and achieving a common goal
• Learned to persevere in demanding situations in extreme weather conditions
• Learned to solve problems and adapt to tricky situations

Skipton Rotary Club – October 2019

• Worked with new people carrying out tasks improving confidence and teamwork.
• Plan and carry out various tasks, constant communication and meet strict deadlines
• Problem solving
• Conflict resolution was a recurring theme and had to cooperate and problem solve together as a team to find a suitable solution.
• Volunteering – working in a charity shop for 9 months

National Citizens Award – Jun 2018

• Meeting and working with new people, relationship building
• Led my group through various tasks meeting strict deadlines.
• Confidence building 
• Had to plan a week’s voluntary work at a care home renovating it and providing healthcare and entertainment

Voluntary Work

• Feeding the homeless in Bradford, making and handing out food parcels.
• Worked at charity shops as part of Gold Duke of Edinburgh, sorting clothes and other objects
• Merchandising, delivering high levels of customer service when required, assisting with customer queries.

IT Skills

• Proficient user of Microsoft Office (Word, Excel, PowerPoint)
• Proficient user of statistical software (R Studio)
• Fluent in Punjabi, Urdu, Hindi

Interests

• Football- Part of School sixth form team
• Cricket- Part of School sixth form team that achieved second place in a county cup final
• Tennis
• Gaming

Ermysted’s Grammar School

8 GCSE’s grade 6-7. Grade 6 in English and Grade 7 in mathematic.

3 a levels Grade B-C-C