Uzair Hussainmir

I am a motivated and compassionate professional with strong experience in customer service, issue resolution, and administrative support, seeking to contribute to a new environment. I bring excellent communication skills, the ability to work effectively in fast-paced environments, and proven organisational strengths in managing records, coordinating with multidisciplinary teams, and supporting service delivery. With a strong commitment to wellbeing, adaptability, and continuous learning, I am eager to contribute through excellence and provide high-quality support to both customers and colleagues.

Senior Supervisor/Acting Manager - Trespass - London

(2023-03)

• Achieving and exceeding sales targets by monitoring KPIs and implementing effective strategies.
• Processing and logging store deliveries accurately, ensuring compliance with company systems.
• Maintaining high store standards through organisation, seasonal changeovers, and adherence to floorplan guidelines.
• Managing financial administration, including cash handling, daily figures, banking, and float preparation with precision.
• Liaising with area managers, operations managers, and stakeholders to complete key administrative tasks on time.
• Leading, motivating, and supporting team members to maximise sales performance and resolve customer queries effectively.

Administrator - Gifted Workforce Solutions Agency - London

(2024-07)

• Coordinating patient appointments, referrals, and medical records to ensure efficient clinical operations.
• Managing and updating databases and systems with a high level of accuracy and confidentiality.
• Supporting clinical teams by handling correspondence, scheduling meetings, and preparing documentation.
• Monitoring and maintaining departmental standards, ensuring compliance with NHS policies and procedures.
• Assisting with financial administration, including processing invoices, monitoring budgets, and managing stock or supplies.
• Acting as the first point of contact for patients and staff, resolving queries with professionalism and empathy.

Fabric Engineer - Westfield Shopping Centre - London

(2022-02 - 2025-04)

Agency position

• Identifying and responding promptly to faults across the shopping centre, ensuring safety and compliance standards are met.
• Coordinating and assisting with repairs to equipment, infrastructure, plumbing, and electrical systems alongside qualified team members.
• Conducting regular fire checks, planned preventive maintenance (PPM), and monitoring building safety procedures.
• Operating and supporting building management systems (BMS) to maintain efficient facility operations.
• Guiding contractors on-site, ensuring they understand tasks, locations, and safety protocols.
• Maintaining high standards of facility compliance and supporting managers in resolving issues effectively.

General Assistant (Team Leader) - Sainsbury's - London

(2016-03 - 2022-07)

• Supervising colleagues and managing the online department in the absence of managers to ensure smooth operations.
• Responding promptly to customer enquiries and complaints via phone and email, ensuring satisfaction and issue resolution.
• Liaising with customers regarding payment issues, delivery delays, and rearrangements to maintain a positive shopping experience.
• Supporting managers in improving operational efficiency, including order processing, van loading, departure times, and route planning.
• Maintaining organisation and high standards across the stockroom, loading bays, and online department.
• Managing driver handsets through CRM systems and, when required, reporting daily figures and departmental stats to store management.

BA (Hons) - Global Business (Business Management) - Oxford Brookes University via Global Banking School (2025-09)

A Level - Business, Law, Economics - Ernest Bevin Academy Sixth Form (2016 - 2018)

GCSE - Multiple subjects - Edenham High School (2011-09 - 2016-06)