Seasonal Sorter at UPS (2023-10 – 2024-12)
- Unload pallets and process orders for shipment
- Ensure a safe and clean environment
- Compare sourced data entry to ensure data is entered with 100% accuracy
- Identify and remove products with any discrepancies or errors
File & Document Specialist at Swiss Post Solutions (2021-02 – 2022-07)
- Maintain and process large quantities of highly sensitive documents for account management and document prep.
- Utilize ERP to input data entry for up to 500+ clients daily ensuring is 100% accuracy and completeness.
- Compile, sort, and verify accuracy of data
- Create records detailing any document discrepancies
- Research company database to locate where a file or set of documents are located
- Conduct quarterly audits assessing quality control
- Operate general office equipment, including computer based software and hardware
Customer Service Specialist at Burlington Coat Factory (2020-10 – 2021-03)
- Process payment transactions & input data verifying credit card eligibility
- Answer inbound / outbound phone calls
- Receive and process merchandise returns
- Assist customers in locating or ordering merchandise
- Manage monthly inventory count recording for company
- Process & package lay away orders
- Regularly QC merchandise to expectation adding labels/tickets, alarm tags, & sort items voiding damaged merchandise
Assistant Lead Coordinator at CSUF (2019-10 – 2020-10)
- Prepare day to day operations with supervisor
- Manage account records, processing forms and updating daily enrollment, progress reports, and interacting with clients
- Verify accuracy of various confidential documents to ensure 100% accuracy and thoroughness of data
- Mentor and train employees in weekly meetings and day to day task operations
- Lead and generate educational/recreational club activities
- Maintain daily journal entries including budgets and reporting on fund allocation
