Vaidehi Gulavani

Highly organised and proactive Project Coordinator and Business Support professional with 8+ years of experience delivering administrative, operational, customer service, and project support across multinational organisations. Strong track record in coordinating projects, managing stakeholders, supporting workforce planning, maintaining compliance, and producing accurate reporting in fast-paced environments. Experienced in project mobilisation, governance, financial tracking, resource management, process improvement, and customer engagement.

Adept at building strong relationships with internal and external stakeholders while maintaining exceptional attention to detail and operational efficiency.

Project Coordinator – EMEA Delivery Operations - Allegis Group

(2025-12)

• Coordinate multiple projects across the EMEA region, ensuring delivery against objectives, timelines, and operational requirements.
• Support project mobilisation, onboarding, contract extensions, and project closeout activities.
• Facilitate governance activities including kick-off meetings, portfolio reviews, RAID tracking, and status reporting.
• Produce dashboards, project reports, financial trackers, utilisation reports, and customer-facing documentation.
• Monitor workforce planning, resource allocation, timesheet approvals, and utilisation.
• Collaborate with Delivery, Sales, Finance, Commercial, and Operations teams to resolve issues and improve outcomes.
• Support financial management including invoicing, purchase orders, revenue tracking, and budget monitoring.
• Conduct compliance reviews, process audits, and data validation activities.

Business Support Associate - Allegis Group

(2022-09 - 2025-11)

• Primary point of contact for contractor and consultant queries, delivering high-quality customer service.
• Maintained contractor records and compliance data across internal systems and Salesforce CRM.
• Supported time and expense processes, reporting, and operational activities across multiple teams.
• Built strong relationships with sales teams and internal stakeholders.
• Advised consultants and contractors on compliance, right-to-work regulations, and company policies.
• Produced ad hoc reports and administrative support to enhance service delivery.

Customer Service Advisor (British Gas Contract) - Capita

(2022-01 - 2022-03)

• Managed high-volume inbound customer enquiries.
• Resolved account and service-related issues while maintaining high satisfaction levels.
• Supported new and existing customer account management.

Administrative Assistant - AumAxum Ltd

(2020-03 - 2020-12)

• Delivered comprehensive administrative support including diary management, meetings, travel, and documentation.
• Managed supplier relationships, invoicing, payroll, expenses, and customer billing.
• Maintained office systems, filing processes, and operational procedures.
• Acted as a key point of contact for clients, suppliers, and internal stakeholders.

Administrative Assistant (Quality Assurance / Responsible Person Support) - Durbin PLC

(2019-07 - 2020-02)

• Supported QA and RP functions within a regulated pharmaceutical environment.
• Coordinated audits, training records, SOP documentation, and compliance reporting.
• Assisted with controlled drug licensing, stock control, and operational documentation.

Data Entry Administrator - MedReg Services

(2018-02 - 2019-03)

• Maintained accurate business records and databases through data entry and validation.
• Supported training administration, reporting, meeting coordination, and general office operations.

Design Consultant - Re-View Consultancy - India

(2016 - 2018)

These roles strengthened project coordination, stakeholder management, planning, customer engagement, and organisational skills.

Testing Operator - HID Global

(2015 - 2015)

Production Operative - Oakleaf Candles

(2014 - 2015)

Interior Designer - Bhakti Group - India

(2011 - 2013)

Interior Design Intern - Concept Oasis - India

(2010 - 2010)

Diploma - Interior Design - B.N. College of Architecture (2010 - 2010)