Vaishu Padegela

Detail-oriented Healthcare Operations Specialist with a Master of Healthcare Administration (MHA) and an international clinical background. Exceptionally skilled in navigating complex medical terminology, electronic health records (EHR/EMR), and healthcare compliance standards. Purposefully seeking a dedicated, long-term remote role in prior authorization, referral coordination, and member services.

Adept at managing high-volume provider inquiries, optimizing clinical documentation workflows, and utilizing Microsoft Office suite to ensure operational efficiency. Committed to delivering high-quality administrative support while maintaining absolute data privacy and HIPAA compliance.

Administrative Residency Intern at Deer Creek Rehabilitation and Nursing Center

• Processed incoming and outgoing referrals, tracked facility census reporting, and coordinated administrative documentation for admissions and discharge planning.
• Managed multi-channel inquiries from healthcare providers, insurance representatives, residents, and family members via phone, email, and tracking portals.
• Facilitated interdisciplinary communication among physicians, nursing staff, and therapy teams to support continuity of care and timely service delivery.
• Conducted comprehensive chart audits, patient record reviews, and data collection to support internal quality improvement and compliance initiatives.
• Maintained strict confidentiality and data integrity while managing sensitive patient information in alignment with HIPAA regulations.
• Utilized Microsoft Excel, Word, and Outlook daily to generate operational reports and manage high-volume administrative communication.

Clinical Operations Intern (Medical) at Bhaskar Medical College Teaching Hospital

• Managed electronic medical records, cross-referenced diagnostic data, and interpreted complex medical terminology within fast-paced clinical environments.
• Collaborated with multidisciplinary hospital teams to streamline patient registration, care coordination, and administrative discharge planning.
• Reviewed patient charts, laboratory results, and physician directives under supervision to ensure accuracy in medical documentation and regulatory compliance.
• Applied diagnostic coding concepts (ICD/CPT framework) to support administrative intake and record management.
• Interceded as a primary point of contact to resolve operational inquiries and coordinate consultations between various hospital departments.

Graduate Instructional Assistant – Biology Department at Texas State University

• Delivered clear, structured instruction on complex human anatomy and physiological concepts to undergraduate students.
• Managed administrative operations for laboratory workflows, maintained accurate academic records, and tracked performance metrics.
• Provided high-caliber customer service and administrative support to students and faculty, demonstrating advanced communication and problem-resolution skills.

Master of Healthcare Administration in Healthcare Administration – Texas State University

Bachelor of Medicine and Bachelor of Surgery in Medicine – Bhaskar Medical College