Academic Administration Manager - London College of Music - London School of Film, Media and Design - University of West London - London
(2023-03)
- Lead and coach the administrative team, supporting global and local partner initiatives
- Ensure compliance with regulations and partner requirements, liaising with internal and external stakeholders
- Collaborate with marketing and commercial teams on partner launches and student engagement activities
- Manage course performance reporting and data analysis, providing insights to senior leadership and partners
- Enhance the partner and student experience through effective operational support
- Oversee recruitment, onboarding, and performance reviews for team members
- Maintain accurate records, documentation, and stakeholder databases
- Build strong relationships with local and global partners to support strategic objectives
- Contribute to cross-market projects and operational improvement initiatives
Placement Officer - London Geller College of Hospitality and Tourism - School of Human and Social Sciences - University of West London - London
(2022-01 - 2023-02)
- Built and managed relationships with local and global employers to secure placement opportunities and meet KPI targets
- Advised businesses on university placement requirements and student processes
- Promoted Placement and Employment Services through networking events, fairs, and workshops
- Ensured compliance with university and UKVI regulations for student placements
- Managed placement enquiries and guided students throughout the placement process
- Collaborated with academic teams and Careers Consultants to deliver placement presentations and student support sessions
- Communicated placement opportunities and supported students with applications and required documentation
Administrative Officer - School of Computing and Engineering - University of West London - Ealing
(2020-01 - 2022-01)
- Provided guidance and support to current and prospective students throughout enrolment and assessment processes
- Managed student records, fee status assessments, and assessment documentation
- Supported course committee meetings through agenda planning and minute-taking
- Responded to queries from students, academics, and stakeholders
- Assisted with day-to-day course administration and assessment submissions via Turnitin
- Used MS Office applications, including Word and Excel, to support administrative operations
Administrative Assistant - College of Nursing, Midwifery & Healthcare - University of West London - Brentford
(2018-09 - 2020-12)
- Supported student applications, admissions, enrolment, and assessment processes
- Advised students on fees, module choices, visa documentation, and course-related queries
- Liaised with academic staff, registry, compliance, and student services teams
- Managed student records, assessments, and module allocations using university systems
Research Assistant (Internship) - School of Human and Social Sciences - University of West London - London
(2019-08 - 2020-01)
- Supported project operations, timelines, and research coordination
- Conducted qualitative and quantitative data collection and analysis using SPSS and Qualtrics
- Contributed to project reporting, academic writing, and presentation of research findings
- Maintained research documentation, databases, and project records
