Valentina Mattana

Customer-focused and reliable, with three years' experience across fast-paced environments, hospitality, and front-of-house roles. Confident handling cash, resolving customer queries, and working well within a team. TEFL-qualified with a strong interest in literacy and language, gained through mentoring and teaching roles in the UK and abroad, and a genuine enthusiasm for books and reading. DBS checked.

Senior Staff at Lake Greeley Camp (2026-06 – Present)

• Serving as Evening Activity Director Assistant, designing and delivering a programme of creative and themed activities for 200+ campers aged 6–17
• Managing schedules, briefing staff, and ensuring a safe, engaging experience for large groups daily

Paid Role at University Royal Naval Unit (2024-09 – 2025-03)

• Paid role attending weekly training and occasional residential exercises, developing discipline, teamwork, and reliability in a structured environment

English Speaking Mentor at Angloville (2024-06 – 2024-08)

• Working as an English speaking mentor on summer camps in Poland for children aged 6-18
• Encourage, facilitate and guide young people in English

Seasonal Scare Actor at Luna Springs and Scare Kingdom (2023-10 – 2024-11)

Seasonal Scare Actor over the Halloween season at Luna Springs, Digbeth, Birmingham (Oct 2024 - Nov 2024) and Scare Kingdom, Blackburn, Lancashire (Oct 2023 - Nov 2023).

• Learning scripted lines, improvising, staying in character throughout close proximity to guests

Waitress at TGI Fridays (2022-09 – 2023-02)

• Using time efficiency to take orders from multiple tables, put orders through on the till, and deliver food and drink to tables

Team Member at KFC (2022-03 – 2022-09)

• Welcoming customers at the drive through window, packing and delivering orders to customers in store

Student Ambassador at The Sixth Form Bolton (2022-09 – 2024-01)

Adult Instructor and Cadet at Army Cadets (2021-09 – 2022-06)

Started as a Cadet and continued through being an Adult Instructor after reaching over 18 years old.

• Adult Instructor Experience: Volunteering in mentoring children aged 12-17, making lesson plans, attending training nights
• Cadet Experience: Poppy selling, Remembrance parades, hosting Christmas celebrations

Student Guide at Bridgewater School (2023-10 – 2023-11)

Customer Service & Reception at Hair Solved Manchester (2019-06 – 2019-09)

• Customer Service & Reception

Babysitting and Tutoring at Self-employed (2019-10 – 2019-10)

BTEC Diploma in Performing Arts in Performing Arts

BTEC in Public Services

GCSEs in General Education