Valerija Matisane

A motivated and reliable individual with strong customer service experience. A confident team player who can also follow instructions effectively. Skilled in problem solving, working under pressure, and meeting deadlines while managing multiple priorities. Keen to develop new skills and pursue customer-facing opportunities.

Warehouse Operative - DHL Sainsbury's

(2022-04 - 2022-09)

• Checked labels, stock numbers, and deliveries accurately
• Met daily targets for packing and dispatch
• Worked effectively as part of a team
• Reported damaged goods and issues clearly

Warehouse Operative - B&M / Argos Warehouse

(2020-10 - 2021-02)

• Handled stock and warehouse operations efficiently
• Maintained accuracy and attention to detail
• Worked within a fast-paced environment

Care Worker - Swarmee - Bedford

(2020-05 - 2020-08)

• Provided care and support to clients
• Maintained professionalism and compassion
• Followed care plans and instructions

Supervising Bartender - Empire - Bedford

(2019-02 - 2020-01)

• Supervised staff and ensured excellent customer service
• Handled payments and managed inventory
• Maintained cleanliness and high standards
• Resolved customer issues calmly and professionally

Waitress - Etalia - Bedford

(2017-12 - 2018-11)

• Provided fast and friendly customer service
• Took orders and served food and drinks
• Managed reservations and customer queries
• Ensured customer satisfaction

NVQ Level 1 - Business Management - Bedford College (2017 - 2017)

NVQ Level 2 - Information Technology - Bedford College (2018 - 2018)

Foundation Degree - Art & Design - Bedford College (2019 - 2019)

NVQ Level 3 - Graphic Design - Bedford College (2019)

GCSE - English & Literature, Maths, Science, Art, Religious Studies, Health & Social Care - Bedford Free School (2016 - 2016)