Vance Fernandes

Resourceful and detail-oriented individual with a BSc in Cyber Security and Forensic Computing, eager to leverage analytical and problem-solving skills as a Technical Support Engineer at Citizen Systems. Possesses foundational knowledge in IT, networking, and data analysis, complemented by strong organizational and communication abilities developed through diverse work experiences. Adept at learning new technologies and eager to contribute to internal knowledge sharing and efficient troubleshooting, translating complex issues into clear solutions for customers.

Retail Assistant - Portsmouth Football Club

• Maintained meticulous stock records with a high degree of accuracy.
• Provided exceptional customer assistance, upholding stringent service standards.
• Collaborated effectively within a dynamic team environment to achieve operational goals.
• Utilised organisational acumen to ensure precise inventory management.

Assistant Chef - Runnymede on Thames Hotel

• Ensured consistent quality and accuracy in a high-volume kitchen setting.
• Strategically planned and prioritised daily tasks to optimise workflow.
• Adhered strictly to established procedures, guaranteeing adherence to quality standards.
• Demonstrated consistent reliability and robust organisational capabilities.

Work Experience - Capgemini

• Acquired comprehensive insights into enterprise technology solutions and business systems.
• Cultivated enhanced analytical and problem-solving proficiencies.
• Observed the practical application of technology in supporting business operations.
• Refined interpersonal and teamwork abilities through collaborative observation.

BSc - Cyber Security and Forensic Computing - University of Portsmouth

IT, Business Studies, Photography - Salesian Sixth Form (2021 - 2023)