Vandana Joseph

Accomplished professional with extensive expertise in coaching and leadership mentoring. Proven track record in developing effective training programmes and managing employees development initiatives. Adept at time management, staff recruitment and apprenticeship oversight. Committed to fostering growth and excellence within teams. Proactive and adaptable bringing strong communication and leadership skills to foster positive learning environment and to enhance team performance and productivity.

Compassionate Nursery

Practitioner with experience in early years childcare planning and development. Able to engage children using excellent communication and interpersonal skills to maximise learning and enjoyment through play. Ensures to provide and develop safe, nurturing learning environment and following EYSF guidelines.

Team Member Trainer - Pret A Manger

(2022-11 - 2023-12)

• Demonstrated procedures and practices for clearer understanding of roles and responsibilities
• Conducted through compliance training
• Improved staff productivity
• Improved staff morale by organising team building events regularly

Nursery Practitioner - The Alphabet House Nursery

(2021-04 - 2021-07)

• Assisted with daily activity schedules that promoted fun filled learning experience for children
• Adhered strictly to hygiene standards whilst preparing meals and snacks, ensuring overall well – being of children
• Ensured a safe, nurturing environment for children through constant supervision and careful monitoring of play area
• Use EYFS to plan activities and track progress
• Oversaw key group children and kept detailed progress log sheets
• Handled nappy changes, updating the nappy log book and maintained a clean and safe environment
• Assist with Childs development & create fun ways to engage the children through arts and crafts & imaginary play

Administrator/Manager/Customer Experience Host - McDonald's Restaurant

(1999-05 - 2018-02)

• Held group orientations and induction of new employees
• Handled sensitive information discreetly, maintaining confidentiality at all times
• Managed office supplies inventory ensuring readiness for all projects at any given time
• Held Health and Safety meetings
• Carrying out Crew Development Programme
• Through careful observations and discussions with the management team picking out individuals who are able and willing to progress to the next level. Adding value to existing crew, to enhance their skills and give them wider scope off opportunities that are available
• Training Managers for McDonalds Apprenticeship programme (GCSE/NVQ Level 2 in Hospitality)
• Administer new entrants and leavers. Hold classes and meeting on Crew Trainers and Apprenticeship
• Maintain all employee files, do regular ETW checks, hold regular meetings and classes and set staff and management appraisals.
• Setup the daily schedule assigning the crew members to their jobs
• Responsible for the operations of the store during my shift
• Responsible for arranging cash floats, cashing up and entering daily deposit figures on the system.
• Work with the Crew throughout the day, doing some of the same tasks they do as I feel this is important to work with them because it shows me leading by example and being a good role model
• Created agendas for meetings, prepared materials and took detailed notes
• Created a welcoming environment with friendly interactions and prompt service
• Coordinated hiring, recruitment and training strategies to build a successful team
• Managed conflict resolution to maintain a positive atmosphere

Store Assistant - Phones 4U

(2004-04 - 2005-01)

• Handled complaints efficiently, ensuring customer satisfaction
• Increased sales through suggestive selling techniques
• Operated cash register with accuracy and processed cash and card transactions
• Fostered positive relationship with customers to enhance loyalty and retention

GNVQ'S - New Vic College (1997-09 - 1999-06)

GCSE'S - Stratford GM School (1992-09 - 1996-06)