Vanessa

A versatile and experienced administrator, proficient with computerised and clerical systems. Quick to llearn and skilled at working with people, analysing their problems and initiating an appropriate course of action. Capable of evaluating conflicting opinions and communicating the relevant information to the people.

Customer sales advisors at the airport - Excess Baggage Company

(2019-04 - 2020-02)

• Bag wrapping
• Storing bags
• Shipment and transfer of bags
• Selling travel accessories
• Helping customers with queries

Passenger ambassador at the airport - Omniserv Ltd

(2015-02 - 2017-06)

• Helping passengers near immigration to scan passports
• Directing them to the right terminals, washrooms, gates, hotels, shops
• Helping passengers to scan their boarding passes near security
• Helping passengers organise their toiletries before they board the plane

Bachelor Degree - economics, political science, psychology - Goa University - Goa India (2007-06 - 2010-05)