Product Engineer at Bain & Company (2022-08 – 2025-07)
- Productized an enterprise-grade Agentic AI assistant using LangChain and RAG architecture; drove global adoption across 5,000+ consultants to reduce information retrieval latency by ~90% and accelerate proposal turnaround by ~30%.
- Led the strategic transformation of 4 global enterprise platforms by leveraging SQL-based analytics and aligning stakeholders on product roadmaps to support a US$300M+ leadership incentive strategy.
- Partnered with HR, Finance, Legal to define requirements and build a compliance-ready automation framework through cross-functional Agile sprints, generating US$750K+ in annual savings through streamlined recurring operations.
- Designed and deployed predictive ML forecasting models utilizing RBAC to ensure secure data access, improving global staffing accuracy by ~25% and significantly shortening decision cycles.
- Managed end-to-end user experience (UX) across 14+ internal applications by analyzing user feedback to implement interactive walkthroughs and chatbots, reducing support tickets by ~35% and increasing user satisfaction by ~65%.
- Built a data-driven AI insights engine to synthesize global leadership feedback, standardizing evaluation processes across regions and extracting common strategic themes to improve reporting speed by ~40%.
- Scaled repeatable solutions by developing shared Angular component libraries and CI/CD pipelines (GitHub Actions); published technical documentation that accelerated feature delivery velocity by 20% across 14+ integrated apps.
Product Analyst at Estee Advisors (2021-02 – 2022-07)
Quantitative investment management firm specialising in algorithmic high-frequency trading in global markets
- Managed the technical execution and roadmap for high-frequency trading (HFT) infrastructure, reducing system deployment cycles by ~30% and ensuring zero-downtime continuity during peak-load market operations.
- Automated database release workflows with a production-grade tool (C#, SQL), eliminating post-release downtime and creating a repeatable deployment solution for peak-load trading environments.
- Standardized real-time analytics dashboards to consolidate critical trading KPIs, improving partner decision-making efficiency and reducing critical issue resolution time by ~35%.
- Partnered cross-functionally with quantitative traders and quants to translate complex financial risk strategies into robust, automated backend workflows and crypto risk analysis jobs.
Technology Analyst Intern at TrustPact Legal (2020-07 – 2020-08)
Boutique legal consulting firm offering advisory & digital solutions for client case management & acquisition
- Implemented the product redesign of enterprise-facing portal for clients; utilized customer journey mapping and usability testing to optimize user experience (UX), driving a ~30% increase in engagement and inbound inquiries.
