Veronika Tomisova

I am outgoing and enthusiastic person who enjoys working in the food and drink sector. I feel that I have excellent communication skills and have and enjoy working with different people each day. I pride myself on providing the best customers service that I can and I like to make sure that my customers come back because of the experience they have had.

I have a very patient manner and feel that I am able to listen as well as I can communicate. I enjoy finding out about the different foods and menus that I am promoting to my customers and I like to be able to tell them from my own experiencies rather than making up. I am a self motivated individual who wants to learn.

I would like to continue my career in this environment for many years. I am very organized in my work.

Supervisor / Assistant manager - Not specified - Not specified

(2020-09)

• stocks
• deal with customers
• leading staff
• Rota etc.

Waitress/Supervisor - Zizzi Italian restaurant - Dublin+Belfast

(2019-12 - 2020-09)

• Taking orders in busy place
• Deals with customers and complaints

Banqueting and Bar Assistant - Burlington hotel - Dublin

(2019-10 - 2019-12)

• work behing bar
• service for big functions
• food service in the restaurant

Food and Beverage Assistant - Maldron hotel - Belfast

(2018-02 - 2019-10)

• breakfast shifts
• work behind coffee dock+bar
• evenings shifts (Ala carte menus,special menus, tour groups...)
• room services

Breakfast Supervisor - Wellington park hotel - Belfast

(2016-04 - 2018-02)

• the day to day running of the breakfast and lunch services
• to ensure the restaurant team are providing an outstanding breakfast service at all times
• to provide effective communication with kitchen team
• to ensure service consistently runs smoothly
• checking stock and taking orders

Food service - Wellington park hotel - Belfast

(2011-09 - 2016-04)

• taking orders
• seating customers to their tables
• explaining the menu and specials to the customers
• serving food
• cleaning tables
• providing good customers service

Catering assistent - RCN - Windsdor Avenue, Belfast

(2010-10 - 2011-08)

• kitchen assistant
• prepare tables for meetings, breakfast and lunches
• using till
• cleannig

Recruitment Specialist - Alchemy, recruitment solution - Belfast

• housekeeping in different hotels in Belfast
• catering jobs
• waiting jobs
• care assistant jobs in different HOME CARE in Belfast

RECEPTIONIST - Motip-Dupli s.r.o. - Brno, Czech Republic

(2006-05 - 2010-11)

• answering telephone
• taking bookings+orders
• maintaining desk diary
• receiving bills
• filling,sales and dealing with queries from customers

HEAD SECRETARY - Motip-Dupli s.r.o. - Brno, Czech Republic

(2006-05 - 2010-11)

• telephone communications with customers and salesmans
• make orders for company
• make invoices
• communications with all company's stores
• control of orders
• import-export

SOCIAL WORKER - KAPPA s.r.o. - Prerov, Czech Republic

• work with drug addicts people
• SUPERVISOR of Telephone crisis line

A LEVELS - Czech language, Mathematic, Economics, German language, Accouting, Electronic - TECHNICAL AND ECONOMY COLLEGE (1995 - 2001)