Vessy Chukalova

Enthusiastic and highly motivated Electronics Engineering graduate from the Technical University of Sofia with a strong foundation in power electronics, PCB design and electronic systems. My final-year project focused on the design and analysis of a high-efficiency Synchronous Buck Converter, strengthening my understanding of DC-DC power conversion, circuit analysis and engineering design. Alongside my academic achievements, I have built almost a decade of professional experience in customer service, retail operations, telecommunications and team leadership.

These roles have strengthened my communication, problem-solving, organisational and interpersonal skills while working in fast-paced environments where accuracy and customer satisfaction are essential. I combine technical knowledge with excellent people skills, a strong work ethic and a continuous desire to learn. I am seeking an opportunity within the electronics industry where I can contribute to innovative engineering projects while continuing to develop professionally.

Customer Assistant - Home Bargains

(2022-10)

Deliver exceptional customer service in a high-volume retail environment, build strong customer relationships, resolve enquiries professionally, maintain merchandising standards, support deliveries and stock control, and contribute to store performance through teamwork, flexibility and attention to detail.

Customer Service Assistant - Tesco

(2019-10 - 2022-03)

Provided outstanding customer service across multiple departments while developing strong communication, organisation and problem-solving skills.

Customer Service Advisor - Eishtec

(2019-08 - 2019-11)

Represented EE, resolving customer enquiries over the telephone while meeting quality and service standards.

Shift Manager - Domino's Pizza

(2016-06 - 2019-03)

Led teams during busy shifts, trained staff, managed cash handling and daily operations.

Bachelor's Degree - Electronics Engineering - Technical University of Sofia (2022)