Customer Success Manager/ Solutions Consultant
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I build meaningful partnerships between people, technology, and business goals. As a Customer Success and Solutions Consultant, I help organizations maximize value from their software investments and create workflows that empower teams to perform at their best. Collaboration is at the forefront of everything I do.
My approach combines analytical problem-solving with a strong relationship mindset.
My work combines strategic consulting with hands-on execution, from designing workflows and CRM systems to running discovery calls and supporting product demos. I’m particularly focused on turning complex operational challenges into scalable, data-driven solutions that drive growth, adoption, and long-term customer value.
BA English with Distinction (UK 2:1), Birmingham-Southern College, Birmingham, AL
Enterprise Design Thinking Practitioner, IBM
Certified Scrum Master, Scrum Alliance
