Vicky Bolam

A reliable and hardworking professional with over 7 years' experience as a Kitchen Assistant in a busy care home environment, combined with more than 11 years in retail. Brings a strong work ethic, excellent time management, and a commitment to maintaining high standards of hygiene, safety, and customer service. Experienced in supporting team operations, working efficiently under pressure, and building positive relationships with colleagues and customers alike.

Adaptable and dependable, with a flexible approach to work and a willingness to take on new challenges. Now seeking an opportunity to continue developing within either the catering or retail sectors, where existing skills and experience can be fully utilised and further strengthened.

Kitchen Assistant at St Andrew's Care Home (2019-01 – Present)

• Assisting with the preparation of meals in line with dietary requirements and care plans
• Maintaining high standards of cleanliness and hygiene throughout the kitchen
• Washing, sanitising, and storing kitchen equipment and utensils
• Supporting the serving of meals to residents in a timely and respectful manner
• Monitoring and recording food temperatures to ensure food safety compliance
• Receiving and storing deliveries, ensuring stock is rotated and stored correctly
• Completing all relevant paperwork and cleaning schedules in-line with health and safety
• Continuous training both on online and face to face related to both food safety and care

Raising a Family at Personal (2015-01 – 2019-12)

During this period, I was raising my children and running the family home

Retail Assistant at The Original Factory Shop (2004-01 – 2015-12)

• Assisting customers with enquiries and providing friendly, helpful service
• Operating the till and handling cash and card transactions accurately
• Restocking shelves and ensuring displays are neat and well-presented
• Checking deliveries and organising stock in the storeroom
• Maintaining cleanliness and organisation of the shop floor
• Monitoring stock levels and reporting low or missing items
• Handling customer returns and exchanges in line with store policies
• Supporting promotional activities and seasonal displays

– Greencroft Comprehensive School