Vicky Clark
Receptionist in GP surgery
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About
I am a hardworking team player with the ability to work as part of a team or complete tasks on my own initiative. I am flexible and hardworking and am able to offer my services if and where needed. I am good timekeeper and I am calm, polite and treat people with respect, I am organised and dependable with many years of customer service experience. I am able to manage multiple priorities with positive attitude and am willing to take on greater responsibilities to meet team goals.
Experience
Receptionist in GP surgery - Nhs - Leeds
(2025-02 - 2026-08)
In this role I worked patient face to face and would also take telephone calls. We used System One and so I have knowledge of this system and use it well. I would take requests from patients, sort prescriptions, and take requests from GP's. I also worked tasks and emails. I worked both on my own and as a team player. This was a very busy role so I am used to a busy workload.
Ward housekeeper - Nhs - Leeds
(2018-11 - 2025-02)
In this job I was responsible for keeping the wards clean and sanitised, cleaning beds for patients and ensuring it was to the best standard it could be. I would also serve meals to patients, making sure they were happy and helping out with any issues they had.
Customer service advisor - My hermes - Leeds
(2009-03 - 2017-08)
This role consisted of answering calls and dealing with customer queries. I worked closely with team mates and outside sources to ensure I could give the best advice and deal with queries efficiently. It was a fast paced role and we had targets to meet on a day to day basis.
Education
GCSE - Maths - Bruntcliffe high school - Leeds, West Yorkshire (1992-06)
GCSE - English - Bruntcliffe high school - Leeds, West Yorkshire (1992-06)