Victor Adesuyi

Compassionate, resilient and trauma-informed Support Worker with a proven track record supporting vulnerable individuals, including those with complex emotional, behavioural and safeguarding needs. Experienced in building trusting, professional relationships with service users from diverse backgrounds, role-modelling positive behaviour and promoting independence within safe, structured and nurturing environments. Skilled in accurate observation and case recording, risk assessment and multi-agency collaboration with Social Workers, health professionals and external agencies.

Brings a calm, reflective and strengths-based approach under pressure, with strong professional boundaries and a genuine commitment to safeguarding children and supporting families through periods of assessment, intervention and change.

Support Worker - Advance UK

(2023-09 - 2024-02)

• Supported individuals with complex emotional and behavioural needs, promoting independence, wellbeing and positive outcomes within a structured, safeguarding-led environment — directly transferable to supporting parents and children in a residential assessment setting.
• Applied calm, professional de-escalation techniques to manage challenging behaviour, maintaining a safe and consistent environment for service users and staff at all times.
• Built trusting, boundaried relationships with service users, encouraging engagement with support plans, daily routines and positive behavioural change.
• Maintained accurate, confidential case records of interactions, incidents and progress across 100+ shifts, ensuring full compliance with safeguarding and organisational standards.
• Collaborated with colleagues and external professionals (health and social care) to deliver holistic, multi-agency care and consistent outcomes for vulnerable individuals.
• Promoted dignity, respect and inclusion, ensuring every individual felt valued, heard and supported.

Healthcare Assistant - Altogether Care (UK)

(2022-10 - 2023-06)

• Delivered person-centred, trauma-aware care to vulnerable individuals with physical and mental health needs, supporting daily living activities while preserving dignity and independence.
• Recognised and responded to safeguarding concerns in real time, escalating appropriately and in full accordance with policy and statutory guidance.
• Administered and monitored care routines, ensuring accurate documentation and compliance with CQC-aligned care standards.
• Communicated proactively with multidisciplinary teams to maintain continuity and safety of care across all shifts.
• Remained calm, composed and solution-focused during high-pressure medical and behavioural incidents.

Mortgage Administrator - Nationwide Building Society

(2024-03 - 2025-08)

• Managed complex and sensitive customer cases, including vulnerable individuals, using clear, empathetic communication tailored to individual circumstances.
• Assessed risk and regulatory compliance factors across every case, ensuring decisions met organisational and safeguarding-equivalent standards.
• Identified recurring patterns in customer issues and implemented process improvements that reduced repeat cases by 25%.
• Maintained meticulous records and documentation to support audit, compliance and full service transparency.
• Worked cross-functionally to resolve issues efficiently while sustaining a consistently high standard of customer care.

Improvement Analyst - ACAS, UK

(2025-08 - 2026-05)

• Analyse operational processes to improve service delivery and decision-making within high-demand, sensitive-case environments.
• Provide structured data insight that improves teams' response to complex and safeguarding-relevant cases.
• Develop reporting systems that raise accuracy and accountability in service management and case tracking.
• Collaborate with stakeholders across services to strengthen communication and maintain consistent standards of practice.

MSc - Information Technology