Victoria C

Experienced administrator, sales support and marketing professional with a strong background in office administration, customer service, property marketing and business support. Over 10 years' experience coordinating schedules, managing client relationships, maintaining accurate records and supporting day-to-day operations. Confident communicating with customers, colleagues and stakeholders at all levels.

Brings a practical, organised approach together with strong creative skills in photography, social media and content creation.

Property Administrator & Marketing Coordinator - M&P Estates

(2019-01)

• Coordinate property viewings, valuations, photography, appointments and client communications.
• Prepare property listings, marketing materials and online advertising content.
• Verify compliance documentation and maintain accurate digital and paper records.
• Produce professional property photography, floorplans and 360° virtual tours.
• Manage social media activity across Facebook, Instagram, youtube and TikTok.
• Support vendors and buyers throughout the sales process, providing a professional customer experience.
• Work closely with colleagues and overseas teams to ensure listings meet compliance requirements.
• Maintain daily activity logs and provide regular updates to management.

Tattoo Artist (Self-Employed) - Beautifully Inked

(2016-01 - 2020-12)

• Managed appointments, bookings, customer enquiries and day-to-day administration.
• Designed bespoke artwork tailored to individual client requirements.
• Built a loyal client base through excellent customer service and repeat business.
• Promoted services through social media and marketing campaigns.
• Maintained strict health, safety and hygiene standards.

Administration Assistant (Temporary) - AEW - Romford

• Answered calls, logged jobs and provided administrative support to engineers and office staff.
• Maintained system records and uploaded photographic reports.
• Adapted quickly to support the business during a busy operational period.

Office Administrator - Elitenet Ltd

Progressed from apprentice to full-time administrator after completing business administration qualifications.

• Scheduled engineers, managed diaries and coordinated customer appointments.
• Maintained databases, records and high-volume data entry with a high degree of accuracy.
• Supported accounts administration including timesheets and expenses.
• Organised staff training, vehicle maintenance and office supplies.
• Created newsletters, marketing materials and social media content.
• Provided administrative support across multiple departments.

Store Assistant - Debenhams

• Provided excellent face-to-face customer service.
• Supported stock management, merchandising and sales activities.
• Worked as part of a team to maintain store standards and achieve targets.

OCR Level 2 NVQ Certificate - Business and Administration

EDI Level 2 Certificate - Principles of Business and Administration

OCR Level 2 NVQ Award - Business and Administration

OCR Level 2 Award - Business Skills A Levels - Photography Studies, Media Studies and Graphic Design

BTEC ICT - Microsoft

GCSEs - Art, Graphics, Mathematics, English Language, English Literature, Science, Child Development