Victoria Potter

A confident, highly resourceful, and reliable hospitality and retail manager with an in depth understanding of the coffee shop, bar, restaurant, and hospitality industry. A highly organised and consistent individual who can quickly comprehend complex managerial scenarios. Having an approachable, cheerful, and friendly personality and a proven ability to ensure that a customer’s experience is always outstanding. Holds an exceptional time keeping manner and work ethic. Now looking for a new & challenging managerial position, one which will make best use of my existing skills &

experience and further my personal development. To further strengthen my skills, I am currently studying part time towards a business management degree, taking a particular focus on leadership.

Currently a cluster manager for Costa coffee and have been in this role for 8 years

Currently studying towards a business management degree with the Open University with one module left to complete.