Server & Support Staff at Night Shift Brewing / Level 99 (2025-06 – Present)
Server and support staff in a high-volume brewing and entertainment venue
- Operate effectively in a high-volume environment while balancing multiple priorities.
- Maintain accuracy with orders, payments, and customer requests.
- Support daily operations through teamwork, communication, and organization.
- Resolve guest concerns professionally and efficiently.
- Follow company health, safety, and compliance procedures.
Sales Associate at HOTWORX (2025-02 – 2025-05)
Sales associate managing member communications, scheduling, and front desk operations
- Managed high-volume inbound and outbound phone communications with prospective and current members
- Scheduled, rescheduled, and confirmed appointments, ensuring efficient use of studio time and resources
- Maintained accurate member records and appointment data within company systems
- Assisted new members with onboarding, including account setup and scheduling guidance
- Coordinated daily schedules to optimize client flow and studio utilization
- Resolved member inquiries and scheduling conflicts with professionalism and attention to detail
- Supported front desk operations, including data entry, organization, and administrative tasks
- Collaborated with team members to ensure smooth daily operations and positive client experience
Office Intern at Dynisco (2023-05 – 2023-08)
Office intern supporting administrative operations including filing, scheduling, and records management
- Managed filing, scanning, and document retention processes.
- Organized records and routed materials to correct departments.
- Scheduled meetings and supported internal calendars.
- Answered and directed calls professionally.
- Maintained confidential records with strong attention to detail.
- Supported efficient daily office operations.
