Victoria Welsh

Dynamic and results-driven manager with tons of experience delivering projects using Agile methods. With a wide range of knowledge, I'm able to smoothly boost efficiency and encourage teamwork across different groups. Good at managing expectations and keeping everyone on the same page with project goals, while always focusing on delivering value and quality results.

Skilled at setting up practical processes, I use strong communication and leadership skills to support teams and keep improvements going. I'm passionate about rolling with changes and thrive in fast-paced environments where being innovative and flexible really matters. I truly believe great results come from sharp instincts and a hands-on style.

Integrated Operations at Filmlight Ltd (2025-01 – Present)

• Managed purchasing activities, supplier liaison, and freight coordination to maintain efficient material flow across the operation.
• Strengthened communication between production, sales, and customers by implementing consistent information-sharing processes, ensuring all parties were kept up to date on delivery timelines and installation schedules.
• Customer Success Liaison - focus on long-term relationships, driving production adoption and ensuring client satisfaction.

Contract - Operations Studio Manager to Launch at Studio Ulster Ltd (2024-08 – 2024-12)

• Gained full operational knowledge of SUL building, mapping all areas for precise snagging and issue resolution.
• Produced and maintained Baseline Report, logging defects and conducting weekly inspections with Facilities Manager to ensure progress. Served as primary contact for building issues during startup, ensuring rapid problem-solving
• Built strong cross-departmental relationships and acted as central communication link. Anticipated risks, implemented controls, and procured resources to maintain standards within budgets.
• Coordinated with suppliers for Fire Safety and Health & Safety compliance. Managed daily operations and stakeholder liaison, including Facilities, Studio Supervisor, and Facilities Manager.
• Developed visitor protocols with sign-in, house rules, and safe guided tours supported by daily risk assessments.
• Supported Sustainability initiatives promoting ISO 20400 Albert Awards.
• Assisted CoSTAR Lab operations integration. Maintained key external partnerships and business relationships. Coordinated VIP visits, ensuring seamless experiences and team preparation.

Project Manager - Internal Systems at Film Light Ltd (2024-04 – 2024-08)

• Collaborated with IT Development to design and implement a tailored ODOO system supporting all departments.
• Worked with Sales to ensure the system was intuitive and aligned with daily workflows.
• Coordinated with Development to add instant license-generation for customers.
• Partnered with Production to align workflows with Kanban, enabling automated real-time updates for Sales and customers.
• Liaised with Accounts to streamline financial workflows and ensure smooth system integration.
• Delivered training for confident platform adoption and introduced Zulip for transparent issue tracking and communication.

Head of Production at Ncam Technologies Ltd (2013-01 – 2024-07)

• Sourcing, Procurements & Logistics.
• Coordination of global operations: exhibitions, live broadcasts, filming including locations.
• Stocktake & Asset Management Control with auditing.
• Agile methodology ensures production within budget and time.
• Collaboration with technical development experts.
• Supplier Relationship Management
• Manage building complex, liaise with contractors in USA/UK/Europe, oversee facility management and office managers.
• Manage closure of premises - LA, Europe & UK, scaling down of Ncam.
• Calendar management, demos, exhibitions, collaborations with built-in contingencies.

Play Leader at Churchfield Children's Centre (2008-07 – 2012-12)

Health and Safety Executive at Thomas Cook (1999 – 2003)

Technical Injury Claims at Royal Sun Alliance (1989 – 1999)

dipHE in Early Childhood Education and Teaching – Hertfordshire University

CIEH Environmental Health – Chartered Institute of EH

CIEH Health & Industrial Hygiene – Chartered Institute of EH dipHE in Psychodynamic Counselling Psychotherapy – Hertfordshire University