Vinay Kanojia

Result oriented professional with 4.9 years of experience in Accounting & Sales worked with Tata Croma Infiniti Retail Ltd.

As Head

Cashier & ADM. Demonstrated ability in exhibiting professional Retail store administration, Inventory Management and People Management. Deft in implementing promotional strategies and visual merchandising as a part of brand building and Cash Handling effort. Hands on experience in steering Stores Operations with track record of attaining pre-determined targets. Good communication, organizing, conflict resolution skills, blended with strong interpersonal and people management ability.

Store In charge/Service Coordinator/Import Executive at VILLA INDIA (2016-05 – Present)

• Maintaining and managing the export records & files
• Preparing the entire post shipment documentation
• Drafting the daily, weekly, monthly reports such as collection, receivable, outstanding, over dues, etc and forwarding it to the top management
• Entering the export data in the computer, intimating the customer's in advance about due Dates and Ensuring timely payments
• Coordinating with functional departments for timely execution of business orders
• Telephone calls, receiving and directing visitors, word processing, creating spreadsheets and presentations, and filing
• Taking care of daily banking activities
• Taking care of Gem Governance e-Marketplace portal
• Helping to develop and implement a customer service policy for an entire organization
• Finding ways to measure customer satisfaction and improve service
• Managing a team of customer service staff
• Handling face-to-face enquiries from customers
• Drafting a AMC/CMC proposal to customer & taking a follow up with doctors
• Making a Reports & accelerate to Service Manage
• AERB Registration
• Procurement certificate generation for company as well as for customers
• QA report hard copy send to customer and taking receipt of receive from them
• QA report uploads and license generation
• Record of clearance of QA invoices
• Safety status report uploads
• Number of x-ray machine, OPG and CBCT record upload on AERB
• Taken type Approval for new and old machine
• Calling and mailing every customer to collect document
• QA Coordination with different companies for different areas
• Coordination with TLD batches company (in every 3 month have to send them to company)
• Change address, mail ID or phone of customer if required
• Send QA tools (Laboratory for Radiation Monitoring Instruments) for calibration

Head Cashier at TATA CROMA INFINITI RETAIL LTD. (2013-05 – 2014-06)

• Keep the system up to date with all GL (General Ledger) within the region through the tool SAP
• Reconciliation of All ledgers
• Making Provision Entries at the end of every month
• All Consumptions' has to maintain in the store
• Making Knock-off all the GL on daily basis

Assistant Department Manager at TATA CROMA INFINITI RETAIL LTD. (2014-06 – 2016-02)

• Spearheading operations of various sections in the store and responsible for Top line & Bottom line sales in the store
• Benchmarking Standard Operating Procedures throughout the stores to ensure that all procedures are followed in line with organizational policy
• Leading team of competent staff members, Deploying across various shifts as per the roster and allocating responsibilities
• Identifying training needs of employees, organizing periodical Executive Development Programme to enhance their productivity
• Attending various queries, complaints raised by customers and resolving at the earliest possible time to their satisfaction
• Implementing visual merchandising activities and in store promotional campaigns for new arrivals and special products to increase brand visibility
• Providing all customers with an enjoyable shopping experience, ensuring that all queries are dealt with effectively and efficiently and providing /support as required
• Identifying fast moving models, Keeping track of stock positions and coordinating with Purchase department for immediate replenishment
• Carrying out periodical inventory audit to identify theft, pilferage or mismanagement and presenting detailed report to the management
• Evaluating sales data to ensure satisfaction of sales objectives and achievement of targeted store EBIT. Developing and executing action plans for increasing sales and profit
• Studying and analyzing the sales trend to keep higher management abreast of the ongoing sales position
• Generating MIS report on daily sales, cash / non cash transactions, inventory report, expensed report & revenue report using MS Excel, SAP and submitting to the higher officials
• Analyzing Market trends including External opportunities & threats, Competitor activities and framing appropriate strategies in consultation with higher officials
• Generating sales for the category & studying the various reports by TATA POS and SAP. Keeping the system up to date with price changes within the region through the tool TATA POS
• Performing sales analysis of quantitative data to understand reasons for achievement or non-achievement of sales targets

Account Executive at WDK & ASSOCIATES (2010-12 – 2013-05)

• Creating standard accounting of clients in TALLY
• Handling sale tax registration-service tax registration-IEC Code –Company registration etc
• Hands on Experience for sharing weekly report to CA
• Managing queries of clients/problems of clients by providing required support

Post-Graduate Diploma in Management in Finance & Operations – Lovely Professional University (2016)

Bachelor's Degree in B.Com (Commerce) – Delhi University (2012)

Advanced Programme in CA Course

IIT Training in CA course

Orientation programs in CA course