Vinil Vincent

Dedicated, versatile, and results-oriented professional with over 5 years of experience spanning administration, team leadership, human resources, and professional driving operations. Demonstrated expertise in streamlining operations, managing compliance, and delivering exceptional customer service. Proven track record of managing cross-functional tasks, navigating complex regulatory environments, and maintaining high safety and service standards.

Adept at fostering collaborative environments and adapting quickly to dynamic operational needs.

Uber Driver - Uber - UK Regional

(2025-01)

Independent Contractor

• Provide safe, punctual, and highly efficient passenger transportation services, maintaining an excellent driver rating.
• Deliver superior customer service by ensuring passenger comfort, clear communication, and professional conflict resolution.
• Utilize advanced navigation systems and real-time data to optimize routes, manage schedules, and bypass traffic delays.
• Adhere strictly to road safety regulations, licensing requirements, and transport compliance standards.
• Manage independent financial tracking, vehicle upkeep, and meticulous cleanliness standards.

Team Leader – Documents Team - Chesterfield Royal Hospital - Chesterfield, Derbyshire

(2023-11 - 2024-11)

• Manage daily operational planning, assigning duties to team members to ensure smooth department workflow.
• Oversee data entry, allocation, collation, and accurate coding of medical documents into patient records in line with Practice procedures.
• Produce system reports and maintain comprehensive Excel spreadsheets to track performance and data accuracy.
• Provide clear guidance, direction, and leadership to the documents team, stepping in to lead the department in the manager's absence.
• Support end-to-end recruitment strategies, collaborating with managers on hiring and training initiatives.

Crew Trainer - McDonald's - Matlock, Derbyshire

(2022-09 - 2023-06)

• Trained and mentored new employees in kitchen operations, customer service, and performance benchmarks.
• Enforced strict food safety, hygiene, and workplace sanitation procedures.
• Assigned operational tasks to crew members based on individual capabilities and shift demands.

Post Graduate Diploma - Human Resource Management - Sheffield Hallam University (2021-09 - 2022-09)

Bachelor of Business Administration - Business Administration - NCIT (2010-07 - 2013-08)