Virginia Ranger

Being a naturally enthusiastic and dynamic person, I thrive on hard work and enjoy a challenge. I have excellent organisation, analytical, problem-solving and customer service skills. I am forward thinking, resourceful and my naturally friendly manner helps me to establish good working relationships with customers and colleagues at all levels. While equally capable of working on my own initiative in a structured and effective manner to meet deadlines and targets.

Customer Service Assistant

Property Administrator

Property Transfer Administrator

(Leasehold Property Enquiries), gathering property information for the pack and sending it to the clients. I had to carry out general admin duties in the office,

provide good customer service at all times, and handle complaints.

Specific responsibilities included;

• Maintain and update QUBE.
• Process management agreements to the clients.
• Produce property welcome packs to new leaseholders.
• Assist customers with queries in relation to leases.
• Manage enquiries inbox within the company in relation to lease extension,

NVQ 2 & 3 at Bournemouth College

Advanced Level in english language at Beet Language Centre